
Ken Ganley Subaru Bedford
Bedford, OH
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Friendly experience at Ganley We were in need of replacing a car and wanted to move quickly. Aundre helped us do just that. If you are thinking about looking at a Subaru, make an We were in need of replacing a car and wanted to move quickly. Aundre helped us do just that. If you are thinking about looking at a Subaru, make an appointment with Aundre at Ganley. More
Excellent, as per usual Quick and efficient services appointment. Making the appointment was quick, I was checked in with alacrity. The waiting area was comfortable and I was Quick and efficient services appointment. Making the appointment was quick, I was checked in with alacrity. The waiting area was comfortable and I was kept apprised of the progress. It couldn’t have gone smoother or been a better experience. More
Third Subaru. Keep me coming back. They are doing something right because this is my third Subaru from them. The cars drive really well, they are dependable, and sales rep (Mike Bryson They are doing something right because this is my third Subaru from them. The cars drive really well, they are dependable, and sales rep (Mike Bryson) does a great job of listening, teaching, and matching your needs with the available vehicles. More
Good service From booking a visit to the arrival and work done, it’s a good experience, very smooth. And the facility in the shop side to wait are also very good. From booking a visit to the arrival and work done, it’s a good experience, very smooth. And the facility in the shop side to wait are also very good. All employees are nice, I met the vendor who sold me the car last year, he recognized me and came to say hi. More
QUALITY SERVICE WENT IN FOR SOME RADIO ISSUES AND A REMOTE START INSTALL.THE SERVICE WAS TIMELY AND EFFECTIVE.FIXED MY RADIO CONCERN AN LOVE MY NEW REMOTE START !! NO WENT IN FOR SOME RADIO ISSUES AND A REMOTE START INSTALL.THE SERVICE WAS TIMELY AND EFFECTIVE.FIXED MY RADIO CONCERN AN LOVE MY NEW REMOTE START !! NO MORE COLD CAR FOR ME...YAY!! More
Service Visit Last time My vehicle was at the dealership for an extended period and the door was damaged. Explained this to the service advisor Tim and he denied re Last time My vehicle was at the dealership for an extended period and the door was damaged. Explained this to the service advisor Tim and he denied responsibility and said they had pictures which they could not produce. More
6-month service All question were answered and service was completed in a timely manner. Staff as cordial and helpful. The price for service was somwhat higher tha All question were answered and service was completed in a timely manner. Staff as cordial and helpful. The price for service was somwhat higher than what we have paid in the past for the same service. More
Slow customer service I was told service on my vehicle would take about an hour and 30 minutes. After 3 hours, I still had not heard from service, so I called. I was told I was told service on my vehicle would take about an hour and 30 minutes. After 3 hours, I still had not heard from service, so I called. I was told my vehicle had just gotten finished, and they were working on totalling my bill. I waited about 30 minutes and then had my ride drop me off at service. My bill STILL was not ready and I had to wait in the sitting area. More
Easy and reliable. Car maintenance was finished on time. Friendly people at this dealership make it pleasant. Hot tea available too. Being done on time is also important. Being greeted on time without hav Friendly people at this dealership make it pleasant. Hot tea available too. Being done on time is also important. Being greeted on time without having to wait long is also important and appreciated. More
Service visit Tim was friendly and explained everything well. Car was ready when I needed it to be done. Thought the serivce is a bit expensive. Waiting area is com Tim was friendly and explained everything well. Car was ready when I needed it to be done. Thought the serivce is a bit expensive. Waiting area is comfortable More