Ken Ganley Subaru Bedford

Rip-off pricing for TPMS synch Overall I was happy with the visit. The price I was quoted on the phone included tire rotation. I told them no need to rotate since I'm a Goodyear Overall I was happy with the visit. The price I was quoted on the phone included tire rotation. I told them no need to rotate since I'm a Goodyear employee and manage my tires myself. I had just put my winter tires on the car. I assumed the rotation, which I declined, would include a TPMS synch up but I was charged $55 just for the TPMS thing. So I guess the policy is that if you own two sets of wheels you have to pay $110/year for the privilege. Also, I was promised 60-90 minutes but I was there for a full 2 hours. More

I called this dealership about a car they had on their lot. I spoke to McKayla on the phone, and she seemed perfectly nice answering our questions, and even told me that when we come look at the car, that lot. I spoke to McKayla on the phone, and she seemed perfectly nice answering our questions, and even told me that when we come look at the car, that we could even ask for her. Naturally we wanted to, since we’d already explained the situation once, there wasn’t a need to explain it again. However when we got there, McKayla was nowhere to be found. We ended up being helped by someone else who was terrific, but only at the expense of an inconvenience. We just don’t like walking in somewhere with expectations and not receiving them. More

I bought my second car from Mike Bryson and I wouldn’t buy a Subaru from anyone else! He is honest and will treat you with only the highest amount of respect. He will work with you on what car fits you be buy a Subaru from anyone else! He is honest and will treat you with only the highest amount of respect. He will work with you on what car fits you best. I have and will recommend him to anyone buying a Subaru! More

Great experience Started coming to Ganley Subaru of Bedford service department when I moved to the area and was impressed! During one of my service visits Jodi, the c Started coming to Ganley Subaru of Bedford service department when I moved to the area and was impressed! During one of my service visits Jodi, the cashier, gave me Mike Bryson's card for future reference when I was ready to trade up. When the time came I reached out to Mike by email to get the ball rolling. Next thing I knew I had a new 2019 Crosstrek. It was the easiest experience I've ever had buying a car. Thanks Mike and Jen for an enjoyable, friendly experience!! More

Oil change/ Tire rotation Excellent. I will definitely use again. Service representative made me feel welcome and seemed eager to assist. This is my second Subaru Outback, and Excellent. I will definitely use again. Service representative made me feel welcome and seemed eager to assist. This is my second Subaru Outback, and I would purchase again. More

Larry was Amazing Larry was one of the easiest sales persons that I have ever dealt with. There was no pressure in buying a car. Larry took his time during a very busy Larry was one of the easiest sales persons that I have ever dealt with. There was no pressure in buying a car. Larry took his time during a very busy Saturday to help us out. Great people and great dealership!! More

Efficient intake process. Knowledgeable Subaru technicians. Work by technicians on my Subaru Outback at Subaru of Bedford was very good. I always notice how much better my vehicle runs after service at their f Work by technicians on my Subaru Outback at Subaru of Bedford was very good. I always notice how much better my vehicle runs after service at their facility. Although prices are not cheap, they do a very good job. I would not take my Subaru to anyone else. They also have a nice waiting area. I have been using Subaru of Bedford for vehicle maintenance since around 2012 and I have been satisfied with the service. More

Good service. Personable people. They've usually had a loaner car available. Nice waiting area too - wifi, coffee, comfy areas, TV, snack food. They get busy, but n Personable people. They've usually had a loaner car available. Nice waiting area too - wifi, coffee, comfy areas, TV, snack food. They get busy, but not flustered by it. More

Jennifer in service has always exceeded my expectations!! Never have I had any problems with anyone at the dealership. Jennifer always has a smile and remembers me. Never have I had any problems with anyone at the dealership. Jennifer always has a smile and remembers me. More

Best Car Buying and Service Experience I've purchased and serviced a lot of cars over the years. Subaru of Bedford has by far been the best experience I've ever had with a dealership. The I've purchased and serviced a lot of cars over the years. Subaru of Bedford has by far been the best experience I've ever had with a dealership. They are professional, knowledgeable, efficient, and kind. The sales experience was actually enjoyable, the purchasing experience was quick and the service experience was awesome. They are "The Bar" for every other dealership to emulate. Brunswick Auto Mart (Subaru area) could definitely use some training from Subaru Bedford. Thanks!!! More