Ken Ganley Subaru Bedford

Chris was amazing! Chris made my service experience better than it has ever been before! He was warm and friendly yet professional. He patiently answered my questions an Chris made my service experience better than it has ever been before! He was warm and friendly yet professional. He patiently answered my questions and explained in terms that I could understand. I look forward to working with him on future occasions. This experience was not reflective of others I have had during the past three years. My sales experience with Mike Bryson was outstanding and it is reassuring to know that my experience in the service department can be positive as well. I want to clarify that I am speaking of my experience at the service department and not any other experience off the premises. Chris is a true asset to your department and I am grateful for the opportunity to document this positive experience. Sincerely, Margie Golub More

Mike Bryson makes buying a car an enjoyable experience From the first hello Mike Bryson is like talking to a friend. I just went home with my 4th or 5th Outback through Mike at Ganley Subaru of Bedford. E From the first hello Mike Bryson is like talking to a friend. I just went home with my 4th or 5th Outback through Mike at Ganley Subaru of Bedford. Even though Mike knows I will get an Outback in the end he goes on numerous test drives and goes through all the features of the vehicles. Not once have I ever felt pressured to buy or that he needed to be with other customers. What better way to say how awesome Mike is than to say our family alone has returned and trusted him through over 20 vehicles. We continue to recommend Mike to family and friends knowing they will receive the best attention from someone who really knows Subaru and will take the time to answer all their questions or concerns. More

Great Help from Max Pipkin! We were in need of a car for my son preparing to go to college,when we consulted with Max he was able to lead us to a car that was great for our son.W We were in need of a car for my son preparing to go to college,when we consulted with Max he was able to lead us to a car that was great for our son.We are very happy,ask for Max and he will take care of you. More

Great, as usual. Ganley service staff are attentive and energetic, without feeling rushed. They explain carefully and make sure you are clear about the details. I am a Ganley service staff are attentive and energetic, without feeling rushed. They explain carefully and make sure you are clear about the details. I am always confident in the work done. More

service maintenance Service was done quickly and I was made aware of recalls which were also taken care of promptly. The service representative was polite and efficient. Service was done quickly and I was made aware of recalls which were also taken care of promptly. The service representative was polite and efficient. More

Check my brakes and some other services rendered The gentleman that help was phenomenal, great customer service. He kept me updated with as to how long it would take. I assured him I was in no hurry The gentleman that help was phenomenal, great customer service. He kept me updated with as to how long it would take. I assured him I was in no hurry since I had an appointment. More

Saving you time and money I had to replace my tires. I was told by a reputable tire place that the cost would be $1200 as I had to replace all 4 tires. I was aghast s my two I had to replace my tires. I was told by a reputable tire place that the cost would be $1200 as I had to replace all 4 tires. I was aghast s my two tires were 18 months old. I went to the Subaru dealer who fitted my two, not four tires and it totaled a little over $300. What a relief. More

Oil Change and Light Issue I have never had a bad experience at this service department. They have always been very efficient and communicate well. They have never had me do a I have never had a bad experience at this service department. They have always been very efficient and communicate well. They have never had me do anything that is not required. When ordering parts they arrive on time and the work is done quickly. I will be using them for all of my service. More

Great staff Jennifer was very knowledgeable and explained everything. the work was done in a timely manner. I would come back again and ask for her help. Jennifer was very knowledgeable and explained everything. the work was done in a timely manner. I would come back again and ask for her help. More

Very thorough efficient, curtious, a pleasure to work with y The service was very thorough, efficient and curtious. It has always been a pleasure to work with your service department. I have been very pleased wi The service was very thorough, efficient and curtious. It has always been a pleasure to work with your service department. I have been very pleased with the salesman, very helpful. More