Ken Ganley Subaru Bedford

Larry Boro treated us like family. New to Cleveland and shopping for my first Subaru. I contacted Larry Boro and set-up an appointment. My Dad had traveled from out of state for the fi New to Cleveland and shopping for my first Subaru. I contacted Larry Boro and set-up an appointment. My Dad had traveled from out of state for the first appointment, and after that Larry handled the rest. Larry did a great job explaining my options and helping me through the process. He took great care of me, and even called my Dad on the day I was picking up the car to tell him all was ready and he would be taking good care of me with the transaction. He also is available on-going if I have any issues with servicing the vehicle. I would highly recommend if your looking for a car and want a great buying experience give Larry Boro a call. More

Team Bryson! I have nothing but good things to say about this dealership. I've leased close to 10 cars from them over the years all with Mike Bryson helping make t I have nothing but good things to say about this dealership. I've leased close to 10 cars from them over the years all with Mike Bryson helping make the ideal deal for me and my family even going back to when my kids still lived at home and needed a car. I always feel like he tells it like it is and he never makes me feel pressured to buy something I don't want or need. He is very knowledgeable about all the options available. I also have had a great experience with the service department as well. They all keep you well informed as to what is going on and what is needed or not needed to service. I've most often had Jennifer Leeds as my service representative and she is wonderful as well. More

Fast experience I came here early to get a tire rotation and they checked other noises my car made and gave me diagnostic quickly and were able to fix it in under 30m I came here early to get a tire rotation and they checked other noises my car made and gave me diagnostic quickly and were able to fix it in under 30mins! Super easy and fast service! Very polite and professional crew! More

Best Service !! Lot of Subaru dealers out there. Many come within dollars of each other in pricing. I was more concerned about SERVICE after the sale. I'd heard ex Lot of Subaru dealers out there. Many come within dollars of each other in pricing. I was more concerned about SERVICE after the sale. I'd heard excellent comments from others so I decided this was the dealership - particularly after a fabulous sales experience with Larry Boro - from whom I purchased two Subarus. The service department has FAR FAR EXCEEDED my expectations. I get all my vehicle service from this dealership and have built up a great relationship with all the service writers. I know they have gone above and beyond what was expected - trust me - WAY above. You'll be pleased with the service at Ganley Subaru (sales too!!) More

Amazing Team!! Jennifer Leeds in service was so great!! My car was even done in under the time quoted. Nothing better than that. I love all the employees here. They Jennifer Leeds in service was so great!! My car was even done in under the time quoted. Nothing better than that. I love all the employees here. They are so helpful. Subaru driver for life! More

Smooth Experience My wife and I purchased a new Subaru Ascent and the dealership worked with us on pricing and getting the right model that fit our needs. Mike Bryson My wife and I purchased a new Subaru Ascent and the dealership worked with us on pricing and getting the right model that fit our needs. Mike Bryson was our wonderful salesman who kept things casual and never used high pressure sales tactics. These folks want you to be happy so you come back, at least that was my experience. More

Great salesman and finance people great dealer Got a great trade in value got a great deal on 2 vehicles Impreza for my daughter and s crosdrek for me so far vehicles are outstanding great gas mile Got a great trade in value got a great deal on 2 vehicles Impreza for my daughter and s crosdrek for me so far vehicles are outstanding great gas mileage and ride comfort thanks to all the hard working people at Ganley subsru More

Worst Customer Service I Have Ever Received GO SOMEWHERE ELSE! I've received better and more timely customer service on a $50 shirt than I have with their $20,000 vehicle. Emails take DAYS to re GO SOMEWHERE ELSE! I've received better and more timely customer service on a $50 shirt than I have with their $20,000 vehicle. Emails take DAYS to respond (if they respond at all), if you're having a problem with your vehicle, like I am currently, they'll ignore you to the point that you have to look into terminating your lease/contract on your own because that seems like a better option than dealing with this dealership for the remainder of it. I cannot emphasize enough the disappointment I have in this brand and this company. More

2018 Outback I purchased a 2018 Outback, and have and will continue to use Ganley Subaru of Bedford to service the vehicle. The service department, especially Tim I purchased a 2018 Outback, and have and will continue to use Ganley Subaru of Bedford to service the vehicle. The service department, especially Tim Cusick, make the the experience pain free. It is easy to book your appointment online, the employees are courteous, the waiting area is both clean and quiet, and the wait minimal. More

getting my suv ready for winter i brought my forester in and the service was excellent because there was no waiting and they were done when he said they would be. thank you i brought my forester in and the service was excellent because there was no waiting and they were done when he said they would be. thank you More