
Ken Ganley Subaru Bedford
Bedford, OH
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Very impressed with the car and even more with the salesman! Mike and team, thank you so much for all of your time and knowledge about Subaru and the AWD system, to break it into understandable lingo is impressi Mike and team, thank you so much for all of your time and knowledge about Subaru and the AWD system, to break it into understandable lingo is impressive! Looking forward to the next vehicle purchase with you More
This is my fourth lease form Mike. Excellent*** Mike always goes over the expectation. He goes out of way to make a deal work. I think he is knowledgeable, personable, and professional. He knows the Mike always goes over the expectation. He goes out of way to make a deal work. I think he is knowledgeable, personable, and professional. He knows the product and takes the time to get to know the person buying it. Awesome Energy!! More
Had an excellent experience This "salesperson", associate was excellent. I'm always leary about car sales, but I did end up with exactly what I wanted. He was very knowledgeable This "salesperson", associate was excellent. I'm always leary about car sales, but I did end up with exactly what I wanted. He was very knowledgeable about the vehicles and reviewed all the functions of my first Subrau. Love it! More
Great Experience! Anyone thinking of a Subaru, go see Mike Bryson! He was super nice and a pleasure to deal with. I spent a good amount of time talking with him and he Anyone thinking of a Subaru, go see Mike Bryson! He was super nice and a pleasure to deal with. I spent a good amount of time talking with him and he made the whole experience enjoyable! I will recommend other family and friends to go to Ganley Bedford Subaru. I would give Mike more stars if I could! They won me over! Thanks! More
New vehicle purchase We started our vehicle search looking for something that we found out was difficult to find. Mike and his assistant Jen were able to locate the perfec We started our vehicle search looking for something that we found out was difficult to find. Mike and his assistant Jen were able to locate the perfect car and made sure we were 100% happy before we purchased it. Mike made the impossible possible and we are incredibly thankful. More
Very Pleasant Experience !! Joe was pleasure to deal with no gimmicks or pressure tactics !! This was my first Subaru Outback and he was very easy and knowledgeable to deal with Joe was pleasure to deal with no gimmicks or pressure tactics !! This was my first Subaru Outback and he was very easy and knowledgeable to deal with. After the initial test drive he was able to find the exact car and color I was looking for. We communicated via phone text and email and he got back to me quickly even on his day off. Once I agreed to the deal he had the car ready in one day. I walked in the paper work took less than 1 hr. he went over every feature the car had and off I drove. Honesty and Integrity you will get from Joe Lonardo !!! More
Well worth the drive Truly impressive from beginning to end. My Salesperson, Joe Lonardo, and I had only communicated via phone and email as my wife and I live in Columbus Truly impressive from beginning to end. My Salesperson, Joe Lonardo, and I had only communicated via phone and email as my wife and I live in Columbus. Joe had the best offer for a new Forester by far. Better than anyone in Columbus. A great lease price that involved no negotiation on my part. Joe and the people at Ganley had the best offer for a new Forester, right off the bat. My wife and I went to Akron on Saturday to check out a different dealer and their option. When that fell through, I called Joe. I told him we are 30 minutes away. Can he and his Team get the black on black Forester ready? Joe was very realistic. He set the right expectations. He knew we had to leave by a certain time to get back to Columbus so my wife could attend a memorial service. Joe was very respectful of this and advised his team would rush for us. And they did. What a great experience. I cleaned out the old car while my wife played with our 3 year old son. I played my our son while she signed documents. During this whole time, Joe had his team detail the new car. All during an incredibly busy Saturday afternoon on Memorial Day weekend. The dealer was packed. Everyone we encountered was very friendly and helpful. Joe juggled my wife and I while helping other customers. This may be one of the best and easiest automotive Sales customer service experiences my wife and I have ever had, regardless of brand. And know that I came across Joe from a friend here in Columbus who told me that he just bought a new Forester from Joe after not being able to find a good deal here in Columbus. I do not normally write online reviews. But in this situation, I must. This is our fourth Subaru. Our first with Ganley. If Ganley continues this level of service, I am sure this will not be our last. It's worth driving to Bedford to buy a car from Joe Lonardo at Ganley Subaru. The Weavers in Columbus, OH More
Great experience Mike was very kind, patient and understanding through the entire process of purchasing my new Forrester. He continues to be helpful after delivery of Mike was very kind, patient and understanding through the entire process of purchasing my new Forrester. He continues to be helpful after delivery of the car. I feel comfortable and confident that he is there to answer any questions that may come up. I highly recommend Mike! More
Awesome Professional Service! Mike was the first person to great us when we came into the dealership. He was professional, knew his stuff and was not in the least bit pushy like so Mike was the first person to great us when we came into the dealership. He was professional, knew his stuff and was not in the least bit pushy like so many cars salesman are. He made the experienced fun during the car buying process. I will continue to use Mike in the future and will most certainly recommend him to family and friends. Thank you, Mike! More
Personalized, professional, memorable customer service My family has purchased 3 Subarus from Mike. He truly strives to know each and every customer by sharing interests and genuine conversation- especiall My family has purchased 3 Subarus from Mike. He truly strives to know each and every customer by sharing interests and genuine conversation- especially on the latest in Star Wars and Marvel! He is very knowledgable about the product he sells and makes a trip to the dealership simple and pleasant. Mike is never pushy, allowing you all the time you need to make your car buying decision. I would gladly recommend Mike's service to anyone thinking of stopping in! More