Ken Ganley Subaru Bedford

Felt Like Family My car shopping experience with the Ganley dealerships began at the VW location in Bedford, and from the moment I walked in the door I felt comfortabl My car shopping experience with the Ganley dealerships began at the VW location in Bedford, and from the moment I walked in the door I felt comfortable and confident about the experience I was about to have. The atmosphere was bright and cheery, and I felt like a priority--the excitement was high! However, I guess I should back up because my engagement with the dealership began a few days before this first visit. After browsing online a bit, I decided to chat with Joe Walker. Over the next couple of days Joe and I went back and forth many, many times fine tuning his understanding of what my wants and needs were--style, function and budget. He was readily available for any questions I had about different cars, and throughout the process I learned a lot; I truly feel that he knew what was best for me because of the time he took to get to know me. Joe worked REALLY hard to find a super deal for me, despite some tricky financial circumstances on my end. And I mean, he ran all sorts of cars with all sorts of financing options--in other words, he dedicated a large amount of time on finding me an excellent car. Because of Joe, I am now driving around in a 2017 Subaru Impreza Hatchback and couldn't be happier (neither could the rest of the family)! Joe is a very authentic and patient, and you can't help but feel like he cares about you and the car you buy. He took me over to the Subaru lot to test drive, and as he introduced me to his coworkers it was apparent how respected he is by his peers. Everyone at Ganley seems like a big family, and they treated me like family too. I will probably never buy a car anywhere else. Joe's a gem, and anyone looking for a no pressure, quality car buying experience should go see him--tell him Gina sent you! ;) More

Easy, professional. A pleasure minus the stress/ Joe Walker met us at the door as we pulled in. The test drive took 15 minutes, The deal confirmation took 10. One of the best experiences my wife and Joe Walker met us at the door as we pulled in. The test drive took 15 minutes, The deal confirmation took 10. One of the best experiences my wife and I have had and we have had some nightmares. Prior to the visit, Joe and I had communicated via email and text. That was helpful to the whole process. More

Bought a new Outback Joe Walker made the transaction fair, easy and comfortable. We walked out with a new Outback in only a couple of hours... I couldn't ask for more! Joe Walker made the transaction fair, easy and comfortable. We walked out with a new Outback in only a couple of hours... I couldn't ask for more! More

Never again! I took my Subaru in for service and a nail was found in my tire during the inspection. I was told by service that my tire could not be repaired. The n I took my Subaru in for service and a nail was found in my tire during the inspection. I was told by service that my tire could not be repaired. The nail was about an inch and 1/2 in from the sidewall, I was told that it was too close to the sidewall to be fixed and that I would need to buy a new tire for $250. After speaking with the tech who worked on my vehicle who gave me a major attitude I told them that I would take my vehicle elsewhere. I took my Subaru to a tire shop who informed me that the nail did not puncture my tire, they simply pulled it out in seconds and did not charge me a dime for it. As you could imagine I was furious and I will never return to Subaru of Bedford Ohio again. More

Not a good place to get a car from!!! We have been to many places looking and buying cars, Bedford Subaru of Bedford is the WORST. This is a real cattle call type of place. The salesman w We have been to many places looking and buying cars, Bedford Subaru of Bedford is the WORST. This is a real cattle call type of place. The salesman was OK, Jimmy C, from there it went down fast. We had pricing from Edmunds for different Subaru dealers around the area, their price was decent but we wanted to see if they would match another dealer. The salesman gave a price and then we asked if he could match Park Subaru's price, well that's when Jeff Rosen got involved, of course the Park Subaru quote was at their "invoice" and they would make any money on it, hahaha. a close friend of ours happen to be next to us and they told us about getting the truecar price and I told him about Edmonds and getting quotes from other dealers. I mentioned about Park Subaru, supposedly someone heard us talking about this, Jeff Rosen came back and said they would not deal with us because we talked about other pricing in his showroom, so you can leave!!!. Flabbergasted at this treatment - I called my friend, who was going to buy their car from them, told him about Jeff Rosen, he said I will never buy from them and we will make sure to tell everyone about this treatment at this dealership. Needless to say, we both bought elsewhere and saved over $2000 each from their pricing. More

Friendly and fast! These guys are incredible. They did not have the exact vehicle I was looking for so they went out of their way to go straight to an auto auction and g These guys are incredible. They did not have the exact vehicle I was looking for so they went out of their way to go straight to an auto auction and get the car for me within 2 days! An all around incredible experience. More