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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

December 05, 2020

The service at Ganley Subaru was exceptional! They were very efficient, making it a very short wait for my vehicle. The waiting area is comfortable and safe. More

by JMMONTAQUILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so glad to hear you had an exceptional experience! Thank you for your five star rating and feedback.

December 05, 2020

just a huge thank you to service department, the cashier and customer service. I have one year to work and I can't afford a car note thanks for all you have done through my Subaru journey. I survived workin More

by VALENCIAB4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback. We're happy to hear we have been able to help you!

December 05, 2020

Chris was awesome. Also, always GREAT service at this service dept. Labor cost is off the charts though. My wife who is a nurse doesn’t make near that much an hour! More

by PAM.ONELOVEYOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Pam, Thank you for your feedback. Chris and our team are glad you had a great experience.

December 04, 2020

Joe Emanuele was a joy to work with. I think most women dread service appointment as they are often talked down to by men. Joe was so thorough and kept me informed. I will request him for further service a More

by OTISBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we appreciate you taking any opportunity you may get to tell us how we did!

December 04, 2020

Every time I've come here, I get amazing service. They explain what they will check and the price, and if something comes up they always clearly explain and check in with me before doing it. They make it More

by k.a.r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, JENNIFER LEEDS, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We are glad you feel you had a safe and excellent interaction during your visit. Thank you for your business.

December 04, 2020

The person that helped me, Joe was professional and pleasant. Was aware of the need for quick service(COVID)and moved service along efficiently. Thank you! More

by EVEKALAYJIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star rating and positive feedback!

December 03, 2020

As always, have a great experience with the Ganley Subaru Service Department. Joe Emanuele's attention to detail made sure I received quick service and got all my questions & concerns answered during my vis More

by KTISCH7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, Jeffrey Rosen
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. Joe and our team are glad it was a great one!

December 03, 2020

We are always treated respectfully and fairly by service advisor Joe Emanuele. He is the reason we don’t dread a service visit and keep coming back. More

by KIMY85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review and kind words! Were happy to hear you plan on returning.

December 02, 2020

Great Dealership, Great people. They have always taken great care of my needs from purchasing my 3 and my girlfriends 2 Subaru vehicles from them, to their service department being top notch! I have and More

by HORWITZ_DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, LARRY BORO, Jeffrey Rosen, Joshua Baskind
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued business over the years. We appreciate your feedback and are happy that you've had such a positive experience!

December 01, 2020

Everything was great. Chrissy was very polite and helpful. The service was very quick and efficient. I highly recommend Ganley Subaru’s Service Department as well as its sales component. More

by RWWALTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Dec 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how we did! We appreciate your positive feedback.

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