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Ken Ganley Subaru Bedford
Bedford, OH
1,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,605 reviews
December 01, 2020
The work on my car was about an hour n half but I was greeted so nicely by other employees even the Chief 😄❤️ Thank you! greeted so nicely by other employees even the Chief 😄❤️ Thank you! More
by Chris Hutton
Verified CustomerEmployees Worked With
Alexis phone call, few floor sales rep names unknown very friendly and helpfull, Gabriel Younkers
December 01, 2020
All was excellent except that it took longer than "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. "advertised". I waited in the customer area which was fine. Chrissy was very friendly and I felt like I was taken good care of. More
by RBONGORNO
Employees Worked With
Chrissy Walsh
December 01, 2020
Matt and Chrissy were incredibly informative, considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. considerate, helpful and thorough. This was my first service for my Subaru and I am grateful for their help. More
by S.E.
Employees Worked With
Matt Heilmann, Chrissy Walsh
December 01, 2020
Helpful when letting me know that they will price match tires in the future, so I should not go to other places to get my service done on my car. tires in the future, so I should not go to other places to get my service done on my car. More
by DALFRED08
Employees Worked With
JOE EMANUELE, Chris Wiley
November 30, 2020
Excellent service, but pricing was off at checkout. Also, why are we the customers made to pay this 10% shop supply cost? No thanks to that charge. Also, why are we the customers made to pay this 10% shop supply cost? No thanks to that charge. More
by Subaru4You
Employees Worked With
Max Pipkin, Chrissy Walsh
November 30, 2020
I went to perform the installation of the remote start for my Subaru 2019. I got in and dropped the car. Almost 2 hours later I was told the parts were not in. Does it take 2 hours after an appointment to for my Subaru 2019. I got in and dropped the car. Almost 2 hours later I was told the parts were not in. Does it take 2 hours after an appointment to tell a customer something like this? I felt mocked and very dissatisfied. Please don’t ever do that to a customer. Thanks More
by MELOGOMEZL
Employees Worked With
JENNIFER LEEDS
November 29, 2020
People are polite and professional. The facility is always clean and neat. They know how valuable your time is and get it completed in a reasonable time. always clean and neat. They know how valuable your time is and get it completed in a reasonable time. More
by RCARTER1951
Employees Worked With
Max Pipkin
November 28, 2020
Service was good, but the plastic protective wrap was still covering my seat and wheel. My car was the only car in the finished line-up of cars that still had the plastic wrap on it. I feel it should hav still covering my seat and wheel. My car was the only car in the finished line-up of cars that still had the plastic wrap on it. I feel it should have been removed before the car was returned to me, especially in Covid times. More
by LEAFQUEEN
Employees Worked With
Chris Wiley
November 27, 2020
Wonderful, polite staff. It is always a comfort to have my car serviced. Jennifer is the best and always greets me with a smile. Very clean waiting room my car serviced. Jennifer is the best and always greets me with a smile. Very clean waiting room More
by RKPALIVODA
Employees Worked With
JENNIFER LEEDS
November 27, 2020
People are polite and professional. The facility is always clean and neat. They know how valuable your time is and get it completed in a reasonable time. Have not been let down yet. Weather permitting always clean and neat. They know how valuable your time is and get it completed in a reasonable time. Have not been let down yet. Weather permitting they always wash the car, nice perk as well! More
by fred
Employees Worked With
JENNIFER LEEDS
