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Ken Ganley Subaru Bedford
Bedford, OH
1,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
November 26, 2020
Efficient competent service with great communications throughout the process to me about the scope and status of the work. Highly recommend this service department to all. throughout the process to me about the scope and status of the work. Highly recommend this service department to all. More
by HOLLY57
Employees Worked With
JENNIFER LEEDS, Chrissy Walsh
November 26, 2020
Had a set appointment to fix a part that I had previously paid to have fixed. Arrived on time, after waiting over an hour, was then informed that they were too busy to do the job, offered a loaner at that ti paid to have fixed. Arrived on time, after waiting over an hour, was then informed that they were too busy to do the job, offered a loaner at that time. With my driving time wasted over 2 hours of my time, livid. More
by ellen_stanton
Employees Worked With
JENNIFER LEEDS
November 25, 2020
Although our son found the car for us, the staff at Bedford was very helpful in helping us with the actual buying of the car, taking care of our old car and explaining many things that were on the new Bedford was very helpful in helping us with the actual buying of the car, taking care of our old car and explaining many things that were on the new car. Ken even insisted that we take a ride so he could be sure that I could handle the new one. Easiest car buying I ever had. Thanks. More
by JEANJACKSON
Employees Worked With
KEN MACKEL
November 25, 2020
Came in for an oil change. Sat comfortably in the waiting room after checking in and getting a time estimate. Chris was informative and attentive. room after checking in and getting a time estimate. Chris was informative and attentive. More
by SUBARU0
Employees Worked With
Chris Wiley
November 25, 2020
Aundre my sales rep was very knowledgeable, professional and a pleasure to work with. Easiest buying experience ever and my first with this dealership. This is my sixth Subaru purchase and my best experienc and a pleasure to work with. Easiest buying experience ever and my first with this dealership. This is my sixth Subaru purchase and my best experience. More
by JANETSTRATZ
Employees Worked With
Jeffrey Rosen, Aundre Hildreth
November 25, 2020
The service was awesome. All the people where very gently. The place was clean and comfortable. The waiting time was the estimated for me. We feel very happy with the service . gently. The place was clean and comfortable. The waiting time was the estimated for me. We feel very happy with the service . More
by DICENTM29
Employees Worked With
Chris Wiley
November 24, 2020
Excellent service. Very polite and efficient. I had several questions that dealt with the software and Chrissy very kindly put me in contact with my sales rep who was more familiar with the particular several questions that dealt with the software and Chrissy very kindly put me in contact with my sales rep who was more familiar with the particular issues. I was very satisfied. More
by RWWALTER
Employees Worked With
Andrew Cabot, Chrissy Walsh
