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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

November 24, 2020

Easy to schedule service. Friendly staff. I am not from Ohio, but was in town needing an oil change. I am happy that I found Ganley Subaru of Bedford! More

by WKOROTKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review!

November 24, 2020

Great experience as always. Kind, courteous and efficient. My appointment was for regular scheduled service. I was out in less than an hour, and appreciated the safe waiting area. Thanks! More

by ANNE.FARR62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Anne, Thank you for your positive review. We appreciate your feedback.

November 24, 2020

Excellent service. Very polite and efficient. I had several questions that dealt with the software and Chrissy very kindly put me in contact with my sales rep who was more familiar with the particular More

by RWWALTER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot, Chrissy Walsh
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback!

November 24, 2020

great experience. Chris was very personable and provided excellent service. Wait was not nearly as long as I expected either. Waiting area was clean as were the restrooms More

by cle1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your five star review!

November 23, 2020

The service person (a woman, must be Jennifer, but not sure her name) could be more friendly. I feel alway some what unpleasant. Always ignores my request to wash the mats when they wash the car. The serv More

by user
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS, Matt Heilmann
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the experience you had at our dealership. This concern will be addressed.

November 23, 2020

Ganley Subaru service department goes above and beyond to make sure you are aware of what was done, and all the preventative maintenance procedures that were checked,Jennifer was my service representative an More

by BBILLTLLMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and positive review!

November 21, 2020

Always a pleasure to visit the dealer and my sales rep and friend. The showroom and waiting areas are both comfortable and spacious, and everyone is always very friendly. The Service Dept works quickly an More

by DonnaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & Jenn Bryson, JOE EMANUELE
Dec 01, 2020 -

Ken Ganley Subaru Bedford responded

Donna, Thank you for your positive feedback!

November 20, 2020

Mike and Jenn are amazing! I wouldn’t buy a car from anyone else! They really make you feel like family:) This is the third car I’ve purchased from them and it won’t be the last! -Allison H More

by AllisonH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business and your feedback. Both are very important to us and were glad your experience was great!

November 20, 2020

Whoever preformed the “free” vehicle inspection left the rear dome light on and when I went to start it two days later the battery was completely dead! I have never turned that light on in the 4 years I hav More

by FALOCURTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chrissy Walsh
November 19, 2020

Kept car for about 36 hours and didn’t start on it until a day after my appointment. This was a routine scheduled maintenance, no parts or anything needed. Worst dealership I have worked with in my life More

by LG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t recall
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