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Ken Ganley Subaru Bedford
Bedford, OH
1,605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,605 reviews
November 24, 2020
Great experience as always. Kind, courteous and efficient. My appointment was for regular scheduled service. I was out in less than an hour, and appreciated the safe waiting area. Thanks! efficient. My appointment was for regular scheduled service. I was out in less than an hour, and appreciated the safe waiting area. Thanks! More
by ANNE.FARR62
Verified CustomerEmployees Worked With
JOE EMANUELE
November 24, 2020
Easy to schedule service. Friendly staff. I am not from Ohio, but was in town needing an oil change. I am happy that I found Ganley Subaru of Bedford! Ohio, but was in town needing an oil change. I am happy that I found Ganley Subaru of Bedford! More
by WKOROTKIN
Employees Worked With
JOE EMANUELE
November 24, 2020
great experience. Chris was very personable and provided excellent service. Wait was not nearly as long as I expected either. Waiting area was clean as were the restrooms excellent service. Wait was not nearly as long as I expected either. Waiting area was clean as were the restrooms More
by cle1
Employees Worked With
Chris Wiley
November 23, 2020
The service person (a woman, must be Jennifer, but not sure her name) could be more friendly. I feel alway some what unpleasant. Always ignores my request to wash the mats when they wash the car. The serv sure her name) could be more friendly. I feel alway some what unpleasant. Always ignores my request to wash the mats when they wash the car. The service manager, Matt is the only nice person in their department. More
by user
Employees Worked With
JENNIFER LEEDS, Matt Heilmann
November 23, 2020
Ganley Subaru service department goes above and beyond to make sure you are aware of what was done, and all the preventative maintenance procedures that were checked,Jennifer was my service representative an make sure you are aware of what was done, and all the preventative maintenance procedures that were checked,Jennifer was my service representative and she is extremely qualified. More
by BBILLTLLMN
Employees Worked With
JENNIFER LEEDS
November 21, 2020
Always a pleasure to visit the dealer and my sales rep and friend. The showroom and waiting areas are both comfortable and spacious, and everyone is always very friendly. The Service Dept works quickly an and friend. The showroom and waiting areas are both comfortable and spacious, and everyone is always very friendly. The Service Dept works quickly and efficiently, and who doesn't love having their car washed for them! More
by DonnaK
Employees Worked With
Mike & Jenn Bryson, JOE EMANUELE
November 20, 2020
Mike and Jenn are amazing! I wouldn’t buy a car from anyone else! They really make you feel like family:) This is the third car I’ve purchased from them and it won’t be the last! -Allison H anyone else! They really make you feel like family:) This is the third car I’ve purchased from them and it won’t be the last! -Allison H More
by AllisonH
Employees Worked With
Mike Bryson
November 19, 2020
Kept car for about 36 hours and didn’t start on it until a day after my appointment. This was a routine scheduled maintenance, no parts or anything needed. Worst dealership I have worked with in my life a day after my appointment. This was a routine scheduled maintenance, no parts or anything needed. Worst dealership I have worked with in my life More
by LG
Employees Worked With
Don’t recall
