Back

Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
Contact Dealership

123 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,606 reviews

November 17, 2020

Great dealing with the rep. Wait was reasonable. Chris was a good listener, he walked us over to the sales department at our request very polite More

by PAPARIZK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent visit. We appreciate you letting us know how we did.

November 17, 2020

Chris was awesome- very friendly and kept in communication throughout the process! I brought the car in for the airbag recall, and he found another recall that was due also, and identified a saf More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Carol, Thank you for your feedback, were happy to hear you had an awesome experience!

November 16, 2020

Try to charge me almost $300 to change a $30 serpentine belt. Outrageous price gouging will not go back there again. Reasonable price would have been OK but this is way too much for a 10 minute job More

by gary.pierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
November 16, 2020

Enjoyed working with Michael Kruty when purchasing my vehicle. Michael was/is very responsive to my every question. I will not hesitate to recommend him to others looking to purchase a Subaru, or any o More

by EKRANE8028
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kruty, Jeffrey Rosen
Nov 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review. It is very important to Michael and our team that you are satisfied with your experience. Congratulations on your new Subaru!

November 15, 2020

Mike Bryson is the man! This is the 5th Subaru I've leased from him, and I always get exceptional service. He and Jenn make a great team! More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

James, Thank you for your feedback and five star rating. Mr. Bryson and our team appreciate your loyalty over the years!

November 15, 2020

Very Good quality of care. Excellent communication. Jen and Joe were very helpful, feel like i am working with a team that is working together to meet my needs. More

by GRUBANENKO0324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and positive words. Our team's main concern is your satisfaction!

November 14, 2020

Friendly and courteous service., gave a nice clean rental car . My personal car when finished with service was washed and running perfectly. Great work done. More

by sakelab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley, Matt Heilmann
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review. Your satisfaction is very important to us.

November 14, 2020

Kaley in your service department took the time to really listen to me and kept me informed. Excellent customer service !!! Thank you Kaley, I appreciated your hard work. More

by JPRASNICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kaley Kline
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback. We appreciate you taking the time to let us know how we did.

November 13, 2020

The people who've taken care of me are very pleasant and helpful. Unfortunately, I've had to go back several times for the same problem. Also, it has often been difficult to contact the people I need to t More

by DAVIDORLEAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alexis, Gabriel Younkers
Nov 16, 2020 -

Ken Ganley Subaru Bedford responded

David, Thank you for your feedback. We apologize for the inconvenience and experience you have had. If there is anything we can do please let us know. Thank you.

November 13, 2020

The service department is always friendly and attentive. They answer all your questions. They are always spot on time when they tell you what the wait time will be More

by bevkimpton99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, Chris Wiley
Nov 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and feedback! We appreciate you telling us how we did.

...
23
...