
Ken Ganley Subaru Bedford
Bedford, OH
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Chris was awesome- very friendly and kept in communication throughout the process! I brought the car in for the airbag recall, and he found another recall that was due also, and identified a saf communication throughout the process! I brought the car in for the airbag recall, and he found another recall that was due also, and identified a safety issue with the sway bars. More
Great dealing with the rep. Wait was reasonable. Chris was a good listener, he walked us over to the sales department at our request very polite was a good listener, he walked us over to the sales department at our request very polite More
Enjoyed working with Michael Kruty when purchasing my vehicle. Michael was/is very responsive to my every question. I will not hesitate to recommend him to others looking to purchase a Subaru, or any o vehicle. Michael was/is very responsive to my every question. I will not hesitate to recommend him to others looking to purchase a Subaru, or any other make. More
Try to charge me almost $300 to change a $30 serpentine belt. Outrageous price gouging will not go back there again. Reasonable price would have been OK but this is way too much for a 10 minute job belt. Outrageous price gouging will not go back there again. Reasonable price would have been OK but this is way too much for a 10 minute job More
Very Good quality of care. Excellent communication. Jen and Joe were very helpful, feel like i am working with a team that is working together to meet my needs. and Joe were very helpful, feel like i am working with a team that is working together to meet my needs. More
Kaley in your service department took the time to really listen to me and kept me informed. Excellent customer service !!! Thank you Kaley, I appreciated your hard work. listen to me and kept me informed. Excellent customer service !!! Thank you Kaley, I appreciated your hard work. More
The people who've taken care of me are very pleasant and helpful. Unfortunately, I've had to go back several times for the same problem. Also, it has often been difficult to contact the people I need to t helpful. Unfortunately, I've had to go back several times for the same problem. Also, it has often been difficult to contact the people I need to talk to about the problem. Since I had to bring my car back for the same problem, the dealership offered me a very nice loaner vehicle, which I appreciated. It was also indicated that they would deliver the car when it's ready. More
Friendly and courteous service., gave a nice clean rental car . My personal car when finished with service was washed and running perfectly. Great work done. car . My personal car when finished with service was washed and running perfectly. Great work done. More
Ganley Subaru Service Dept is the best! I've been there twice for maintenance and each time everyone was knowledgeable, courteous and friendly. Fast service! twice for maintenance and each time everyone was knowledgeable, courteous and friendly. Fast service! More