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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

November 08, 2020

Service Advisor Chris Wiley was friendly, polite, and professional. The service team at Ganley has always been excellent. I would not go anywhere else to get my Subaru serviced. More

by kxs45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and five star review. Were glad you had an extraordinary experience and appreciate you taking the time to tell us about it.

November 07, 2020

We were super pleased with the service team. We are constantly worried about safety when it comes to the coronavirus and noticed the techs weren't wearing masks when working inside cars. We asked, and More

by PETE.HESSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Your safety and satisfaction come first and foremost to us.

November 07, 2020

Gary Axelband made the Costco buying procedure easy. Every time I contacted him he was professional and courteous. He did a great job explaining the new car and was patient with our questions. More

by POLEWAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! We appreciate your feedback and are glad you are satisfied with your experience.

November 06, 2020

They were helpful and nice. My car was fixed and washed. The technicians always know what they are doing the first time. thank you for a good exp8 More

by RUTHIEDAD11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for letting us know how your experience went at our dealership. We appreciate your review and look forward to assisting you with all your Subaru needs.

November 06, 2020

Sales and service always great, no problems......no wait, recall taken care of ....... will be back.....no problems.....dealership is great shape...coffee very good More

by TLUXIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and feedback, it is very important to us!

November 06, 2020

Service Tech Joe was exceptional; professional, courteous, and warmly friendly. In my opinion, it would be hard to beat that type of great service! Great job! More

by SHAWNRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and five star review! Joe will be glad to hear you had such an extraordinary experience.

November 05, 2020

Excellent experience with service technician this time. She was courteous, friendly and I felt that we communicated. MUCH better than last 3 times! Renewed my customer service experience. Actually drea More

by PDZURILLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We appreciate you taking the time to tell us how your experience went.

November 05, 2020

My wife and I were on the way to ****Subaru to look at a used car and popped into Ganley on the way to see what they had. As soon as we walked in she fell in love with a ‘21 crosstrek sport on the showroom More

by Dieman68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, LARRY BORO, Jeffrey Rosen, Peter Kash, Bryan Escott
Nov 05, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru, thank you for allowing Joe and our team assist you with your purchase. We appreciate your kind words and positive feedback. Please let us know if you need anything.

November 04, 2020

had to wait for a part after in arrived it took three days for the job was completed and poor communication from the service department More

by DNSOCCER87
Customer Service
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
November 04, 2020

A routine 12 month service was performed .A good job was done by all in a timely manner.....i was extremely pleased with the sevice done in an hour.... More

by KEVIN LEIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Nov 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your kind words and feedback, were happy to hear you are satisfied with your experience!

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