
Ken Ganley Subaru Bedford
Bedford, OH
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A pleasant experience from start to finish. Quick response with online price and confirmation that vehicle was still in inventory. Directed me to sales who answered all my questions. I scheduled an a response with online price and confirmation that vehicle was still in inventory. Directed me to sales who answered all my questions. I scheduled an appointment to drive the car and placed a deposit to hold the car. Effortless purchase that day. Thank you More
Mike made the buying experience so easy and pleasant. He found me the exact car I wanted for a great price. And, he took the time to show me how all the new features worked and even showed me how to rearran found me the exact car I wanted for a great price. And, he took the time to show me how all the new features worked and even showed me how to rearrange the apps on the Apple Play screen. I didn't even know that was possible! Then, Brian in the finance department got me a better finance rate than I even thought was possible and was very straightforward about everything. That was the smoothest, fastest experience I've ever had financing a car. I highly recommend Mike Bryson and Ganley Subaru of Bedford. Very easy buying experience. More
Reached out to this dealership in April 2020. During my communication all done online, terms and price were negotiated for my new Outback lease. No hidden secrets. Step up and dealt with me for new busi communication all done online, terms and price were negotiated for my new Outback lease. No hidden secrets. Step up and dealt with me for new business. Subaru is head over heals with service and overall product. This coming from someone who has been a Honda customer for over 20 years. A special shout out for Bryan Escott! More
Service underwriter was great. Offered loaner car . Check-in was smooth and professional . Appreciated being able to text the service underwriter. Check out was smooth. Cashier very personable . I Check-in was smooth and professional . Appreciated being able to text the service underwriter. Check out was smooth. Cashier very personable . I will be back. More
For goodness sake train or get rid of the person in the drive through. She stood outside my door and stared. Not a hello or why are you here. When I asked what she wanted, she told me she couldn't hear drive through. She stood outside my door and stared. Not a hello or why are you here. When I asked what she wanted, she told me she couldn't hear me through the mask. Totally worthless. More
Aundre was great but getting to the agreed about price was more than a little challenging. Not sure who's fault it was...kept blaming the computer. Maybe that was correct. I overpaid for the service contr was more than a little challenging. Not sure who's fault it was...kept blaming the computer. Maybe that was correct. I overpaid for the service contract but I will judge after I have service. More
No waiting to check my car in for its service appointment. The service was completed sooner than the promised time. Chris was friendly and helpful. appointment. The service was completed sooner than the promised time. Chris was friendly and helpful. More
The service was completed in the time I was told. Due to Covid, social distancing was practiced by all. I will continue to have my service done at Ganley Bedford. Covid, social distancing was practiced by all. I will continue to have my service done at Ganley Bedford. More
18 month service check was completed on my car. 18 month service check was completed on my car. Waiting area had social distancing in check. Not sure how often they go over and clean area durin 18 month service check was completed on my car. Waiting area had social distancing in check. Not sure how often they go over and clean area during pandemic. More
Work finished as stated and was kept updated regarding.progress. Provided with a loaner car since the job was going to.take longer than expected. regarding.progress. Provided with a loaner car since the job was going to.take longer than expected. More