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Ken Ganley Subaru Bedford

Bedford, OH

4.2
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

October 26, 2020

I brought our car in for for recall work. The dealership also found another issue during it’s inspection. It was nothing major, but glad to have it resolved. Good work and done quickly. More

by TOKOBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and five star review, it is very important to us that you are satisfied with your experience.

October 26, 2020

East App to set up service appointment on line. Drove right in, friendly service. Covid compliant. Service performed in shorter time than estimated Bery glad I chose a Suburu More

by JADAMBRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! We appreciate you telling us how we did.

October 26, 2020

Joe is a great salesman and very caring as well. We do appreciate him. Everyone at dealership are friendly and great to work with. Service Dept. is also very good. More

by SANDIEBOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Jeffrey Rosen
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback on your recent visit! Joe will be happy to hear that you are satisfied with your experience.

October 26, 2020

They were friendly and fixed my window issue. The first time I went in Chrissy Walsh took care of me. The final time, she was off, so Tim helped me. More

by PAMELAZISS
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Chrissy Walsh
Oct 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review. We are happy to know that you are satisfied with your experience!

October 26, 2020

Ganley is simply amazing. This is our fourth Subaru and fifth car from them in 12 years. Mike Bryson is by far the most personable, professional, knowledgeable And honest salesperson I have ever had the p More

by Mike G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 29, 2020 -

Ken Ganley Subaru Bedford responded

Mike, Thank you for your continued loyalty over the years. Mike Bryson and our team appreciate your business. Congratulations on your fourth Subaru!

October 26, 2020

This is our third Forester and our first time buying with Mike Bryson. All our experiences have been good, but this is by far the best buying experience we have ever had! Mike was super attentive and helpful More

by Oscarpye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Bryson, Mike Bryson
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Congratulation on your new Subaru Forester! We appreciate you allowing us to assist you with your purchase. Mike will be very pleased to know that you are satisfied with your experience and plan to return! Thank you for your five star review, it means a lot to us.

October 25, 2020

Needed to bring my car in for a recall fix and diagnose an oil consumption problem. Jennifer, as always, very professional and caring, took excellent care of me. Hopefully, we'll get to the bottom of my More

by MRHOLUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback on your recent service visit! We appreciate you taking the opportunity to let us know how we did. Please let us know if you need anything.

October 23, 2020

I am always well taken care of at Ganley Subaru of Bedford! Timely, efficient, quality work! I come here every time for my regular service appointments. Highly recommend. More

by CORA_JACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback! We appreciate your loyalty as a customer and look forward to helping you with all your Subaru needs.

October 23, 2020

I took my car in for service. Although I had scheduled a shorter appointment, they took care of all of my needs in the same day and gave me guidance as to what would be needed in the future. More

by MEL7299
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Matt Heilmann
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your visit went. We appreciate you taking any opportunity you can to provide us with feedback!

October 23, 2020

Need a new detailing personal, the vehicle has been dirty after their cleaning! Lazy people ! Detail guy was driving around corner and changed seat position like it was his personal vehicle More

by SEREGAMSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mezzacapo
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we will be addressing this matter with management immediately. Please let us know if there is any way we can help make this right. Brook (customer relations manager) 440-439-3444 Ext. 1827

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