Back

Ken Ganley Subaru Bedford

Bedford, OH

4.2
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,606 reviews

October 22, 2020

Always friendly, never make fun of you if you are not a car mechanic person. They listen and then resolve the problem. And they washed my car - my car was stunned. Really enjoyed the sponge bath. Thank Y More

by STEVETIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am sorry but i can't remember.
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback ad five star review! We hope you find comfort in knowing you can always count on s or your Subaru needs! Thank you.

October 22, 2020

Even during the COVID pres-cautions, Ganley Bedford has friendly, professional staff and get you in and out with the lowest friction. AND NO PRESSURE! More

by OTLEY3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent service visit! Chris will be happy to hear you had a safe an d friendly experience.

October 22, 2020

The service was great! Even though there seemed to be a 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point d More

by JENNIFER.HADINGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Jennifer, Thank you for your positive feedback! Chrissy and our service team will be pleased to know that you had a great experience, your satisfaction is very important to us.

October 21, 2020

service writer was great since we have known her for several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. More

by RADIOBEN1
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us! Please feel free to ask for Jennifer Leeds when you call in so that she can make sure you get taken care of!

October 21, 2020

Outstanding experience with Ganley Subaru of Bedford purchasing a new vehicle from Gary. They helped to find the particular car I wanted, got it in quickly, and gave me a great price. More

by PCW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for allowing Gary and our team assist you with your purchase. We are pleased to know you are satisfied with your experience. Subaru sets the bar high for us so any opportunity you get to tell us how we did is very important.

October 21, 2020

Easy to make reservation and the service took a reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automat More

by DRBERKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the young lady who I work with. She was excellent.
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. We apologize that you have some issues with the Subaru features. If there are any service concerns please be sure to give us a call.

October 21, 2020

Everyone was great I love going there.I appreciate that I didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. More

by MILLIEMILITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and rive star review! We appreciate you telling us how your visit went and are happy to hear you are satisfied.

October 20, 2020

Service was terrific. Helpful every person. They are Service was terrific. Helpful every person. They are great. And the next car I get will be a Subaru. I love the car. Happy at the dealership More

by MISMIM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Joshua Baskind, Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us how we did. Your feedback is very important to us, any chance you get to provide it helps! Thank you again for your business and please let us know if you need anything!

October 20, 2020

Joe was courteous, attentive and informative. I felt very comfortable waiting in the designated area during the pandemic. The room was spotlessly clean and social distancing easily accomplished. More

by MLBRACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know you had a great experience at our dealership. We are trying our best to provide a safe environment for all our customers. Thank you for your feedback and five star review!

October 20, 2020

I needed to bring my car in three separate times to fix one problem, a gasoline smell in the car. When they called me to pick the car up the last time, the door was locked and nobody could find the ke More

by jkusner.pe
Recommend Dealer
No
Employees Worked With
Chris Wiley
...
32
...