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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

October 22, 2020

The service was great! Even though there seemed to be a 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point d More

by JENNIFER.HADINGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Jennifer, Thank you for your positive feedback! Chrissy and our service team will be pleased to know that you had a great experience, your satisfaction is very important to us.

October 21, 2020

service writer was great since we have known her for several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. More

by RADIOBEN1
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us! Please feel free to ask for Jennifer Leeds when you call in so that she can make sure you get taken care of!

October 21, 2020

Outstanding experience with Ganley Subaru of Bedford purchasing a new vehicle from Gary. They helped to find the particular car I wanted, got it in quickly, and gave me a great price. More

by PCW0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Subaru! Thank you for allowing Gary and our team assist you with your purchase. We are pleased to know you are satisfied with your experience. Subaru sets the bar high for us so any opportunity you get to tell us how we did is very important.

October 21, 2020

Everyone was great I love going there.I appreciate that I didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. More

by MILLIEMILITA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 26, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and rive star review! We appreciate you telling us how your visit went and are happy to hear you are satisfied.

October 21, 2020

Easy to make reservation and the service took a reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automat More

by DRBERKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the young lady who I work with. She was excellent.
Oct 21, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. We apologize that you have some issues with the Subaru features. If there are any service concerns please be sure to give us a call.

October 20, 2020

Joe is the main reason I return for service. He truly makes you feel appreciated He handles all your problems with care. He is a gem employee. More

by TKORNBLUT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Emanuele I tried to 5 star but my computer won't mark it.
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive review! Joe appreciates any opportunity you get to provide us with your feedback on your visit! Subaru sets the bar high so we are happy to know that you are satisfied!

October 20, 2020

Service was terrific. Helpful every person. They are Service was terrific. Helpful every person. They are great. And the next car I get will be a Subaru. I love the car. Happy at the dealership More

by MISMIM22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Joshua Baskind, Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us how we did. Your feedback is very important to us, any chance you get to provide it helps! Thank you again for your business and please let us know if you need anything!

October 20, 2020

Joe was courteous, attentive and informative. I felt very comfortable waiting in the designated area during the pandemic. The room was spotlessly clean and social distancing easily accomplished. More

by MLBRACKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know you had a great experience at our dealership. We are trying our best to provide a safe environment for all our customers. Thank you for your feedback and five star review!

October 20, 2020

I needed to bring my car in three separate times to fix one problem, a gasoline smell in the car. When they called me to pick the car up the last time, the door was locked and nobody could find the ke More

by jkusner.pe
Recommend Dealer
No
Employees Worked With
Chris Wiley
October 20, 2020

This is third car we have bought (1 purchased, 2 leased) from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the prod More

by djysrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleana in business dept 5 stars, Mike Bryson
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your experience went! Mike will be so happy to know that you are completely satisfied with your visit. We appreciate you taking any opportunity you get to tell us how we did!

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