
Ken Ganley Subaru Bedford
Bedford, OH
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The service was great! Even though there seemed to be a 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point d 'blip' in the engine after my initial service, the crew bent over backwards to figure out what had caused it, as well as how to fix it. At no point did I feel that I was wasting their time - they were genuinely committed to ensuring that I was happy and that my vehicle was 100%. More
service writer was great since we have known her for several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. several years, our salesman Mike Bryson stopped and chatted a bit with us, we have purchased a forester, and then a legacy, now we are in a outback. but all in all it was a very good experience for us per usual the only draw back was the appointment person she was not the best with answering questions, would in the future would like to be able to talk directly to the service person she is wonderful Jennifer Leeds. More
Outstanding experience with Ganley Subaru of Bedford purchasing a new vehicle from Gary. They helped to find the particular car I wanted, got it in quickly, and gave me a great price. purchasing a new vehicle from Gary. They helped to find the particular car I wanted, got it in quickly, and gave me a great price. More
Everyone was great I love going there.I appreciate that I didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. didn't have to wait they gave me a loner car and I could go home waited untl they call me to pick up my car was very happy thank you. More
Easy to make reservation and the service took a reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automat reasonable amount of time. I still find the clock to be impossible to set, become upset each time I turn on the motor and the radio comes on automatically, don't like the shaking that takes place when I stop and start as the engine turn on and off to "save gas," and hate the fact that I can't open the back latch from the inside of the car. I doubt if I would consider another lease if these are present on the next model. More
Joe is the main reason I return for service. He truly makes you feel appreciated He handles all your problems with care. He is a gem employee. makes you feel appreciated He handles all your problems with care. He is a gem employee. More
Service was terrific. Helpful every person. They are Service was terrific. Helpful every person. They are great. And the next car I get will be a Subaru. I love the car. Happy at the dealership Service was terrific. Helpful every person. They are great. And the next car I get will be a Subaru. I love the car. Happy at the dealership More
Joe was courteous, attentive and informative. I felt very comfortable waiting in the designated area during the pandemic. The room was spotlessly clean and social distancing easily accomplished. very comfortable waiting in the designated area during the pandemic. The room was spotlessly clean and social distancing easily accomplished. More
I needed to bring my car in three separate times to fix one problem, a gasoline smell in the car. When they called me to pick the car up the last time, the door was locked and nobody could find the ke one problem, a gasoline smell in the car. When they called me to pick the car up the last time, the door was locked and nobody could find the keys. Luckily I gave them the spare keys and had my other key with me when I picked it up. Hopefully I will get the spare key mailed to me soon, but this just seemed a little sloppy. More
This is third car we have bought (1 purchased, 2 leased) from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the prod from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the product. Mike gives 110% to cover everything that needs to happen to get us in the vehicle we want. My wife and I recommend him and the Ganley Bedford Subaru dealership to anyone who needs a vehicle. More