Ken Ganley Subaru Bedford

Had a fantastic experience buying my vehicle from Subaru of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More

Jennifer was great to work with, fast and efficient. There was an oil smudge on my interior arm rest that I had to wipe off. There was an oil smudge on my interior arm rest that I had to wipe off. More

The reps are always knowledgeable, helpful & courteous. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. More

Jennifer was great. She listened to all of my concerns and addressed every issue. I see why she is a long-term service team member. and addressed every issue. I see why she is a long-term service team member. More

I would give five stars but I had to wait a long time- 1.75 hours for oil change and tire rotation. It wasn't her fault - there was a customer- but it would have been nice if someone else could have check 1.75 hours for oil change and tire rotation. It wasn't her fault - there was a customer- but it would have been nice if someone else could have checked me out as my car was sitting there ready. Also - there were employees not wearing a mask or wearing it under their nose which made it a bit stressful for me having to wait so long. More

Immediate service due to signal on dashboard showing low tire pressure. Courteous. Adheres to safety precautions pertaining to Covid-19. Masked, seating arrangements in waiting room. Steering wheel covered, tire pressure. Courteous. Adheres to safety precautions pertaining to Covid-19. Masked, seating arrangements in waiting room. Steering wheel covered, seat covered, car washed. Tires checked and air adjusted on 4 tires. All done free . More

Jennifer was great at the service department, we dropped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped us to clarify some details about the new Ascent and Outback. He stayed late at work, after 6:30pm, just to make sure that we were taking care of. Thank you! More

Considering the circumstances of COVID-19, I appreciated the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and easy, and the staff was very friendly and very conscious of safety. More

Mike was knowledgable, kind and accessible. We bought our car from home and he did all the running around. We love Subarus and we highly recommend Mike! car from home and he did all the running around. We love Subarus and we highly recommend Mike! More

Jennifer and Chrissy were knowledgeable and helpful and courteous. They made the sign in process easy. They responded quickly once the problem of a bad battery was established. courteous. They made the sign in process easy. They responded quickly once the problem of a bad battery was established. More