
Ken Ganley Subaru Bedford
Bedford, OH
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Joe is the main reason I return for service. He truly makes you feel appreciated He handles all your problems with care. He is a gem employee. makes you feel appreciated He handles all your problems with care. He is a gem employee. More
This is third car we have bought (1 purchased, 2 leased) from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the prod from Subaru through Mike Bryson. That ought to tell you how much confidence we have in him to take care of our car buying experience and for the product. Mike gives 110% to cover everything that needs to happen to get us in the vehicle we want. My wife and I recommend him and the Ganley Bedford Subaru dealership to anyone who needs a vehicle. More
Had a fantastic experience buying my vehicle from Subaru of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More
The reps are always knowledgeable, helpful & courteous. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. Willing to listen to your concerns & explain what is going on with your car. Easy to get an appointment. More
I would give five stars but I had to wait a long time- 1.75 hours for oil change and tire rotation. It wasn't her fault - there was a customer- but it would have been nice if someone else could have check 1.75 hours for oil change and tire rotation. It wasn't her fault - there was a customer- but it would have been nice if someone else could have checked me out as my car was sitting there ready. Also - there were employees not wearing a mask or wearing it under their nose which made it a bit stressful for me having to wait so long. More
Immediate service due to signal on dashboard showing low tire pressure. Courteous. Adheres to safety precautions pertaining to Covid-19. Masked, seating arrangements in waiting room. Steering wheel covered, tire pressure. Courteous. Adheres to safety precautions pertaining to Covid-19. Masked, seating arrangements in waiting room. Steering wheel covered, seat covered, car washed. Tires checked and air adjusted on 4 tires. All done free . More
Jennifer was great at the service department, we dropped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped of my car to replace the airbag that was recalled, but she pulled up few other recalls and took care of them. Ramil, at the sales department, helped us to clarify some details about the new Ascent and Outback. He stayed late at work, after 6:30pm, just to make sure that we were taking care of. Thank you! More
Considering the circumstances of COVID-19, I appreciated the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and the opportunity to complete almost the entire process remotely. My only visit to pick up the vehicle and complete the document signing was quick and easy, and the staff was very friendly and very conscious of safety. More