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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

October 12, 2020

Did not return my existing mail in coupon(s) and told me that he apply a coupon which he lied. Battery compartment not throughly cleaned, and said a core charge had been given yet not showing itemize break More

by ZUATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
TIM CUSICK
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the experience you had at our dealership. This will be addressed.

October 12, 2020

Joe provides excellent service. He went above and beyond. He gave me a rental car even though my service was not eligible to receive one. Thanks so much More

by ASRICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and feedback regarding your recent visit! Joe and our team appreciate you taking any opportunity you get to tell us how we did! Subaru sets the bar high so we hope we earn the highest marks.

October 12, 2020

great experience. love the loaner car. No hassles and didn't feel the prices were off the charts. Would have given 5 stars if the brakes they replaced had lasted longer than 2 years and 20,000 highway m More

by KJOHN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is important to us that we know how your experience went!

October 11, 2020

Recall and maintenance items taken care of efficiently and completely. Chrisy was very good. Good job redesigning the area where I entered for service for covid. Very clean. More

by PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback on your recent visit. Chrissy and our team appreciate you taking any opportunity you get to tell us how your experience was!

October 10, 2020

I've just leased my second forester with the guidance of Larry Boro and Joshua (Big) Baskind. As always, it was an excellent experience !! They were able to answer all my questions and concerns . ( There we More

by comet137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Baskind
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LARRY BORO
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Larry and Josh will be so happy to hear you and your family will all be driving Subaru's! We hope to fulfill all your Subaru needs.

October 09, 2020

Great experience! My car was done in exactly the time that Joe said it would be! I love that it gets washed after service. Joe is always nice and knowledgeable! More

by ReneeSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Renee, Thank you for your positive feedback. We appreciate you taking any opportunity to tell us how we did!

October 09, 2020

I had a great experience with Jen. My car runs great! Would definitely recommend this dealership to everyone I know. Thanks again for the great service! More

by BROWNSGIRL87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Jenn will appreciate your recommendations!

October 08, 2020

As always, I received a professional and courteous experience from the dealer and employees. It’s always fast, easy and a painless event when getting my oil changed or another service completed. More

by JESSEBRILEY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us how your experience went. We are pleased to know you are always satisfied when leaving our dealership!

October 08, 2020

Chrissy was very helpful! She took the time needed with me to explain what work Needed to be completed and made sure it was done in a timely manner. More

by COLLEENMORAN0
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Chrissy and our team appreciate your feedback, thank you for taking the time to tell us how your experience was!

October 08, 2020

Lease about up. Ended up with a new outback with all the goodies on it. Wonderful visit and will be bavk for my next one More

by MILLERSRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Rosen
Oct 20, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review regarding your experience at our dealership. Congratulations on your new Outback!

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