
Ken Ganley Subaru Bedford
Bedford, OH
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Online scheduling was convenient and easy. Every person I spoke to was friendly and helpful. I do feel that the price for the routine service was a little high considering no diagnostics or repairs were requ spoke to was friendly and helpful. I do feel that the price for the routine service was a little high considering no diagnostics or repairs were required. But maybe I’m just unaware of what the average service costs are. More
Professional for my service . Kept me well informed and personable. Great customer care thanks Called then texted with updates and cost for services , car runs great personable. Great customer care thanks Called then texted with updates and cost for services , car runs great More
They came through with everything promised. It may have taken a little patience from me. But all good. I would recommend their service department with no doubts. taken a little patience from me. But all good. I would recommend their service department with no doubts. More
The work was completed in the estimated time and it was done well. I was very happy with the work done and plan to continue servicing my car at Ganley. done well. I was very happy with the work done and plan to continue servicing my car at Ganley. More
Came in for a recall, Oil change and tire rotation. Took a little longer than originally told but Jennifer was very professional and kept me updated. a little longer than originally told but Jennifer was very professional and kept me updated. More
Phone and email reminders about appointment date and time. Work performed in promised time-frame.. pointed out an additional need to consider; explained the reason, and also replaced cabin air filter. time. Work performed in promised time-frame.. pointed out an additional need to consider; explained the reason, and also replaced cabin air filter. Slight glitch on showing me to proper Cross Trek; Quickly resolved. More
Took me on time, (8am) followed safety (covid) precautions, gave me a loaner to get to work, called me to update me on my brakes, had the car ready and waiting at 5. Excellent service! precautions, gave me a loaner to get to work, called me to update me on my brakes, had the car ready and waiting at 5. Excellent service! More
Personable. Convenient appreciate the printout of the service performed and the results of each category. Upon checking in I was informed the service contract I purchased included payment for what I was service performed and the results of each category. Upon checking in I was informed the service contract I purchased included payment for what I was coming for. As well as future oil changes and when I had to use them by. Thank you. More