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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

October 06, 2020

Best there is and knows what he’s doing, highly recommend! Great team him and his wife! Also great job Ben from finance! Don’t know what I’d do without these guys More

by Katelanstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben and Jen , Mike Bryson
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Kate, Thank you for your feedback and five star review! Mr. Bryson and his wife will be happy to know that you are completely satisfied with your experience. Thank you for your business!

October 05, 2020

My Service handler, Chrissy Walsh, was patient with my questions and accommodating… I had bags and bags of stored up chip-type bags to recycle and she facilitated getting it out of my car into the buildin More

by MPMARION
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback! We make sure that your recycling gets taken care of properly. As for the car wash, no secret there! Even though you live far be sure to stop in for a wash whenever you're near. Thanks for stopping in and providing us your feedback.

October 05, 2020

Jennifer was helpful, clear and patient. She answered all of my questions. The waiting area was clean. I plan to return when the car needs serviced again. More

by WJMAZEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, its very important to Jennifer and our team. We look forward to seeing you in the future!

October 05, 2020

My experience at the dealer was pleasant and very smooth. There was still a lot waiting at times, but one has to go in with that expectation. I never felt pressured & have already recommended the dealership More

by SHARIART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick in finance, Paul Mezzacapo, Jeffrey Rosen
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and recommendations, one of the best compliments we could get! Any chance you get to provide us your feedback is very important to us, thank you!

October 05, 2020

My car was taken care of quickly and correctly. I waited in the well spaced out waiting area. Very positive experience. I will definitely return. More

by BECKIHUTTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and feedback!

October 05, 2020

Joe was fantastic and is always a joy to work with! Wonderful service! Good experience. Great team. Always a positive environment when I stop in. Kind, pleasant and knowledgeable team. More

by SARABLONDIN19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you providing us with your feedback and positive review! Joe will be satisfied to know that you had such a pleasant experience at our dealership.

October 05, 2020

Jennifer is always good to work with. She takes the time to ask questions about your car and answer any you may have regarding any issues, cost, etc. More

by ALJACOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to provide us with your feedback. Jenn and our team want to always make sure you are completely satisfied with your experience at our dealership!

October 05, 2020

Jim was very helpful, patient,and quite thorough.He made Jim was very helpful, patient,and quite thorough. He made sure that all of my questions were answered. Encouraged me to feel free to call again if I More

by MCURTISHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim - Service Department Mgr.
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review!

October 04, 2020

Smooth socially distanced check-in! I waited at dealership while service was being done and the waiting area was also appropriately socially distanced. Great service all around. More

by ANNERHERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback. We are pleased to know you had a positive experience at our dealership!

October 04, 2020

Great experience. They are friendly, efficient, and got you in and out in a socially distanced way. Regular service took less than an hour. Thanks! More

by Maria M
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, TIM CUSICK, Matt Heilmann
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback regarding your recent visit at our dealership! We are happy to know you are satisfied.

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