
Ken Ganley Subaru Bedford
Bedford, OH
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I appreciate the professional and qualitative care received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an as received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an asset to your organization! Thank You! More
Our car was in need of service due to some faulty work having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had bee having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had been done wrong, and performed some additional service that needed to be done. We were also provided with a complimentary loaner car. The work was done promptly, and we are confident that the things that had been done incorrectly by another service establishment have now been fixed so we don't have to worry about them. More
Service was fine. Most issues resolved. A little disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. More
Mike Bryson is always an excellent person. He had helped me a lot when I had started to lease a Crosstrek 3 years ago, and supported me with purchase of this car recently. me a lot when I had started to lease a Crosstrek 3 years ago, and supported me with purchase of this car recently. More
Very nice people to work with. My appointment times were also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. More
I am a widowed handicapped person on a fixed income everyone there could not have been nicer to me and dealership was accommodating to me everyone there could not have been nicer to me and dealership was accommodating to me More
Aundre Hildreth was the salesperson who helped me with the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. More
No problem getting an appointment. Mike Murphy, my service manager is 5 star-as always. Professional, friendly and considerate. All around great car service experience. service manager is 5 star-as always. Professional, friendly and considerate. All around great car service experience. More
Clean, quiet, practiced social distancing. Employees were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. More
Very good maintenance work. Friendly and professional. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. More