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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

October 04, 2020

Smooth socially distanced check-in! I waited at dealership while service was being done and the waiting area was also appropriately socially distanced. Great service all around. More

by ANNERHERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback. We are pleased to know you had a positive experience at our dealership!

October 03, 2020

I appreciate the professional and qualitative care received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an as More

by SHARIFOGUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley, Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you received such great care from Chris and Chrissy. We agree, they are an asset to our dealership! Thank you for your review, any opportunity you get to provide us feedback is very important to us and much appreciated.

October 03, 2020

Our car was in need of service due to some faulty work having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had bee More

by DGNOVELTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know that you had a positive experience with Joe and our team. We want to make sure you are always satisfied. Your feedback is very important to us, thank you for your review!

October 03, 2020

Clean, quiet, practiced social distancing. Employees were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. More

by BAILEYASENATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, we appreciate you taking the time to tell us about your recent visit.

October 03, 2020

Service was fine. Most issues resolved. A little disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. More

by MAKIPSOLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to provide us with your feedback. It is very important to us that you are satisfied. Although we couldn't seem to fix all of your concerns we hope to see you in the future!

October 02, 2020

Very nice people to work with. My appointment times were also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. More

by CATHYAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : GARY AXELBAND
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review, we appreciate your feedback!

October 02, 2020

Aundre Hildreth was the salesperson who helped me with the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. More

by DARCARR
Recommend Dealer
Yes
Employees Worked With
Other Employees : Aundre Hildreth
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! We appreciate your feedback, it is very important to us any opportunity you get to tell us how we did. Thank you for allowing Aundre and our team assist you with your purchase, enjoy your new Subaru!

October 02, 2020

Came in for 6 month routine maintenance - in and out in less than an hour including a car wash. Waiting room is OK, spacious and comfortable More

by JSUTKER
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review, it is very important to us!

October 02, 2020

No problem getting an appointment. Mike Murphy, my service manager is 5 star-as always. Professional, friendly and considerate. All around great car service experience. More

by dcasey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We are thankful that your experience was pleasant with Mike and our team.

October 02, 2020

I am a widowed handicapped person on a fixed income everyone there could not have been nicer to me and dealership was accommodating to me More

by LAMARTINZZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Escott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIM CUSICK, JENNIFER LEEDS, Jeffrey Rosen, Peter Kash, Chris Wiley, Matt Heilmann, Chrissy Walsh, Gabriel Younkers
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you had a pleasant experience with our team. Please be sure to contact us if you need anything!

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