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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

October 03, 2020

I appreciate the professional and qualitative care received from Chris Wiley and Chrissy Walsh regarding service for my Subaru's squeaking brake issue. It seems to have been resolved! They are an as More

by SHARIFOGUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley, Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you received such great care from Chris and Chrissy. We agree, they are an asset to our dealership! Thank you for your review, any opportunity you get to provide us feedback is very important to us and much appreciated.

October 03, 2020

Our car was in need of service due to some faulty work having been done elsewhere. We were in a real bind, but the service department helped us through the crisis. They corrected the things that had bee More

by DGNOVELTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know that you had a positive experience with Joe and our team. We want to make sure you are always satisfied. Your feedback is very important to us, thank you for your review!

October 03, 2020

Service was fine. Most issues resolved. A little disappointed that the lane alert doesn’t always work and there doesn’t seem to be a fix. More

by MAKIPSOLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to provide us with your feedback. It is very important to us that you are satisfied. Although we couldn't seem to fix all of your concerns we hope to see you in the future!

October 02, 2020

Mike Bryson is always an excellent person. He had helped me a lot when I had started to lease a Crosstrek 3 years ago, and supported me with purchase of this car recently. More

by HXF3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! It is very important to Mike and our team that you are always satisfied.

October 02, 2020

Very nice people to work with. My appointment times were also on time. Friendly staff. Like the little bottles of water and a snack if I wanted. More

by CATHYAJOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Bryan Escott
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review, we appreciate your feedback!

October 02, 2020

I am a widowed handicapped person on a fixed income everyone there could not have been nicer to me and dealership was accommodating to me More

by LAMARTINZZZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS, Jeffrey Rosen, Peter Kash, Chris Wiley, Matt Heilmann, Bryan Escott, Chrissy Walsh, Gabriel Younkers
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you had a pleasant experience with our team. Please be sure to contact us if you need anything!

October 02, 2020

Aundre Hildreth was the salesperson who helped me with the purchase of my new Forester Premium. He was knowledgeable, personable and not pushy. The whole experience was very positive. More

by DARCARR
Recommend Dealer
Yes
Employees Worked With
Aundre Hildreth, Bryan Escott
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new Forester! We appreciate your feedback, it is very important to us any opportunity you get to tell us how we did. Thank you for allowing Aundre and our team assist you with your purchase, enjoy your new Subaru!

October 02, 2020

No problem getting an appointment. Mike Murphy, my service manager is 5 star-as always. Professional, friendly and considerate. All around great car service experience. More

by dcasey3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience. We are thankful that your experience was pleasant with Mike and our team.

October 02, 2020

Clean, quiet, practiced social distancing. Employees were masked up. Mr. Murphy kept me in the loop of each segment of service on my vehicle as promised. More

by BAILEYASENATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Murphy
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, we appreciate you taking the time to tell us about your recent visit.

October 01, 2020

Very good maintenance work. Friendly and professional. Seems pricy but I don't what is usual. Service was thorough and correctly done. Loaner was relatively recent Subaru. More

by NACLEMENS
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we appreciate your business!

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