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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

October 01, 2020

Came for 6 month oil change/maintenance on my leased 2019 Subaru Impreza. The agent, who facilitated this for me, was courteous and very helpful. More

by TERRYGOLETZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star rating and positive feedback regarding your recent visit. Jenn and our team appreciate you taking the time to submit a review.

October 01, 2020

Expensive. Very expensive. And I was told I was due for a transmission flush which I agreed to. Later I was told there was no transmission fluid in the dealership and the transmission in my car had been More

by RICHGIBBS101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JENNIFER LEEDS
October 01, 2020

Came in for 6 month routine maintenance - in and out in less than an hour including a car wash. Waiting room is OK, spacious and comfortable More

by JSUTKER
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review, it is very important to us!

September 30, 2020

Good place! Bought my GTI from here and have now brought it in for the 1st servicing. Job well done, I think. Keep it up. :) More

by GOODBAPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback on your recent visit at our dealership. We are happy to know that you are satisfied with your experience!

September 30, 2020

Thank you for the service and advice that I received. It was most helpful in making sure my Subaru was road worthy and ready for winter. More

by IWARREN611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to give us your feedback. Jenn and our team will be glad to know you are satisfied with your experience! Hopefully this winter isn't too bad!

September 30, 2020

Great service departmentLarry Boro is a great and Great service department Larry Boro is a great and knowledgeable sales rep We are very happy with our Subi We will be by again for service More

by TZJABO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Boro, LARRY BORO, Chris Wiley, Matt Heilmann
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback, our team will be pleased to know you are satisfied!

September 30, 2020

The salesperson took his time with me and didn't make me feel rushed. He didn't try to sell me something I didn't want. I would recommend my salesperson again as well as the dealership More

by ANGELA.D.WINDAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Bryan Escott
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Angela, Thank you for your five star review and positive feedback. We are happy to know your experience with Joe and our team was a pleasant one.

September 30, 2020

My experience with Ganley Bedford was very unique. I went in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, More

by ZAC_BAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, Jeffrey Rosen, James Drake, Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new 2021 Crosstrek. We appreciate you allowing James and our team assist you through your car buying experience. We are so pleased to know that you are completely satisfied and had such a positive experience at our dealership. If you need anything please be sure to give us a call.

September 30, 2020

Second vehicle we've purchased here in the last two years. All around great experience (both sales and finance) again. A must visit if you're looking for a Subaru. More

by DFMERK
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot, Bryan Escott
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your business, feedback and review. It is all very important to us! Congratulations on your new vehicle!

September 30, 2020

I was glad that most people wore their masks, even though some preferred to wear them around the chin. Tim was very courteous and considerate. More

by LANGLEY.REBECCA
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we are trying out best to abide by all guidelines to ensure a safe experience for our customers!

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