Ken Ganley Subaru Bedford

My experience with Ganley Bedford was very unique. I went in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, I ended up leaving in a brand new 2021 Crosstrek. Everyone involved listened to my needs and concerned and addressed them one by one. They were very easy to work with and genuinely seemed to care. James is a fantastic salesperson who does not exhibit those stereotypical traits. He spoke to me as an acquaintance and as someone he genuinely wanted to help. There was zero pressure, he made sure I was comfortable and was willing to accept a no response from me. Thankfully, he didn't have to. Compared to my first car buying experienced from a non-disclosed dealership, Ganley Subaru of Bedford completely reversed my view on dealerships. I cannot be more pleased with this experience and am still in shock and how quick and simple it ended up being. More

Second vehicle we've purchased here in the last two years. All around great experience (both sales and finance) again. A must visit if you're looking for a Subaru. years. All around great experience (both sales and finance) again. A must visit if you're looking for a Subaru. More

The service folks are great. They are efficient, get things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! More

Best and easiest experience ever! Chris was super helpful and make it a seamless process. Couldn't ask for a better experience and very thankful and make it a seamless process. Couldn't ask for a better experience and very thankful More

I was treated very well, this service appointment was smooth! My service advisor, Chrissy Walsh, made sure I completely understood what service I needed on my vehicle. Chrissy was very helpful. smooth! My service advisor, Chrissy Walsh, made sure I completely understood what service I needed on my vehicle. Chrissy was very helpful. More

Ganley Subaru Bedford is the best! Always on time, always friendly! I had some warranty work done and it was completely effortless! I'll be buying my next car here🙂 always friendly! I had some warranty work done and it was completely effortless! I'll be buying my next car here🙂 More

Spark plugs were changed at the dealership at 135k, service dept did not mention this -- a new set at the 155k service? An oversight? Otherwise a positive experience, prompt and courteous. service dept did not mention this -- a new set at the 155k service? An oversight? Otherwise a positive experience, prompt and courteous. More

Tim and Jennifer are amazing ing. Great customer service. Knowledgeable and professional. I was kept updated on progress of maintenance and price. Service was prompt. Knowledgeable and professional. I was kept updated on progress of maintenance and price. Service was prompt. More

This is the second time we've dealt with Mike and Ganley Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though we live 2 hours away and across state-lines. More

Regular maintenance was handled efficiently with great communication. I'll definitely be back. I bought the car in 2016 and I've never taken the car anywhere else. communication. I'll definitely be back. I bought the car in 2016 and I've never taken the car anywhere else. More