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Ken Ganley Subaru Bedford

Bedford, OH

4.3
1,603 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,603 reviews

September 29, 2020

The service folks are great. They are efficient, get things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! More

by ALM14
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review. Your satisfaction is very important to Chrissy and our team. Subaru might give you another opportunity to provide feedback!

September 29, 2020

Best and easiest experience ever! Chris was super helpful and make it a seamless process. Couldn't ask for a better experience and very thankful More

by CJVENTRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Chris will be pleased to know you had the best experience with him at our dealership. Any chance you get to provide us your feedback is greatly appreciated.

September 29, 2020

I was treated very well, this service appointment was smooth! My service advisor, Chrissy Walsh, made sure I completely understood what service I needed on my vehicle. Chrissy was very helpful. More

by JTCIFERNO
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback, it is very important to us! Any opportunity you get to provide us your feedback is appreciated!

September 29, 2020

Ganley Subaru Bedford is the best! Always on time, always friendly! I had some warranty work done and it was completely effortless! I'll be buying my next car here🙂 More

by KSMANUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and five star review! Thank you for your continued business, if you need anything please be sure to reach out.

September 29, 2020

Spark plugs were changed at the dealership at 135k, service dept did not mention this -- a new set at the 155k service? An oversight? Otherwise a positive experience, prompt and courteous. More

by A.SZABO61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, if you have any questions regarding the service and spark plugs please be sure to reach out to our service department. Thank you.

September 29, 2020

Tim and Jennifer are amazing ing. Great customer service. Knowledgeable and professional. I was kept updated on progress of maintenance and price. Service was prompt. More

by DIANEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Diane, Thank you for your feedback on your recent experience, your satisfaction is very important to us. Tim, Jenn and our team will appreciate you taking the time to submit a review.

September 29, 2020

This is the second time we've dealt with Mike and Ganley Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though More

by NaiFoister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Congratulation on your new Subaru! Mike and our team will appreciate your feedback and letting us know you are satisfied with your experience! Thank you for your business, enjoy your new Subaru!

September 28, 2020

Regular maintenance was handled efficiently with great communication. I'll definitely be back. I bought the car in 2016 and I've never taken the car anywhere else. More

by JMREIZES
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review! We are happy to know that you are satisfied with your experience at our dealership!

September 28, 2020

It should not take nearly 1,1/2 hours for a routine oil change and inspection and tire rotation. Other than that well people where nice More

by DAVID52EDEN
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the wait time, we will address this and improve on that. Thank you for your feedback!

September 28, 2020

Thank goodness for Larry Boro, as we were going to a discount dealer, but ended up at Ganley and got great service and better price. More

by ADAMZELWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Larry will be so happy to know you had such a positive experience! Thank you for your review!

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