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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

September 30, 2020

My experience with Ganley Bedford was very unique. I went in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, More

by ZAC_BAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Drake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TIM CUSICK, Jeffrey Rosen, Chrissy Walsh
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new 2021 Crosstrek. We appreciate you allowing James and our team assist you through your car buying experience. We are so pleased to know that you are completely satisfied and had such a positive experience at our dealership. If you need anything please be sure to give us a call.

September 30, 2020

I was glad that most people wore their masks, even though some preferred to wear them around the chin. Tim was very courteous and considerate. More

by LANGLEY.REBECCA
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, we are trying out best to abide by all guidelines to ensure a safe experience for our customers!

September 30, 2020

Good place! Bought my GTI from here and have now brought it in for the 1st servicing. Job well done, I think. Keep it up. :) More

by GOODBAPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Love
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback on your recent visit at our dealership. We are happy to know that you are satisfied with your experience!

September 29, 2020

Ganley Subaru Bedford is the best! Always on time, always friendly! I had some warranty work done and it was completely effortless! I'll be buying my next car here🙂 More

by KSMANUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and five star review! Thank you for your continued business, if you need anything please be sure to reach out.

September 29, 2020

This is the second time we've dealt with Mike and Ganley Subaru and we couldn't be happier with the service. From leasing a vehicle to now purchasing a new one - Mike/Ganley is our go-to place even though More

by NaiFoister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Congratulation on your new Subaru! Mike and our team will appreciate your feedback and letting us know you are satisfied with your experience! Thank you for your business, enjoy your new Subaru!

September 29, 2020

Tim and Jennifer are amazing ing. Great customer service. Knowledgeable and professional. I was kept updated on progress of maintenance and price. Service was prompt. More

by DIANEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Diane, Thank you for your feedback on your recent experience, your satisfaction is very important to us. Tim, Jenn and our team will appreciate you taking the time to submit a review.

September 29, 2020

Best and easiest experience ever! Chris was super helpful and make it a seamless process. Couldn't ask for a better experience and very thankful More

by CJVENTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review! Chris will be pleased to know you had the best experience with him at our dealership. Any chance you get to provide us your feedback is greatly appreciated.

September 29, 2020

The service folks are great. They are efficient, get things done in a timely manner and let you know exactly what needs to be done. Chrissy was very pleasant and knowledgeable. Thank you! More

by ALM14
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and five star review. Your satisfaction is very important to Chrissy and our team. Subaru might give you another opportunity to provide feedback!

September 29, 2020

Spark plugs were changed at the dealership at 135k, service dept did not mention this -- a new set at the 155k service? An oversight? Otherwise a positive experience, prompt and courteous. More

by A.SZABO61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, if you have any questions regarding the service and spark plugs please be sure to reach out to our service department. Thank you.

September 29, 2020

Aundre Hildreth was a pleasure to work with. I didn’t expect to find a used 2019 Volvo at Ganley, but it was what I was looking for. Aundre’s service was very good and thorough. More

by DRELLI441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aundre Hildreth
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us!

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