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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,605 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,605 reviews

September 28, 2020

It should not take nearly 1,1/2 hours for a routine oil change and inspection and tire rotation. Other than that well people where nice More

by DAVID52EDEN
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the wait time, we will address this and improve on that. Thank you for your feedback!

September 28, 2020

Thank goodness for Larry Boro, as we were going to a discount dealer, but ended up at Ganley and got great service and better price. More

by ADAMZELWIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Larry will be so happy to know you had such a positive experience! Thank you for your review!

September 28, 2020

Aundre Hildreth was a pleasure to work with. I didn’t expect to find a used 2019 Volvo at Ganley, but it was what I was looking for. Aundre’s service was very good and thorough. More

by DRELLI441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aundre Hildreth
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us!

September 27, 2020

Mike was absolutely amazing helping me go through my first car purchase. Incredibly friendly and personable and was great to work with through the whole process! Cannot say enough positive things about More

by ashoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Oct 06, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for allowing Mike and our team assist you on your fist car purchase! We appreciate your feedback and are happy to know that you are satisfied with your experience!

September 27, 2020

Always a pleasure to visit Ganley Fiat-Alfa Romeo. Great people, quality knowledgeable service and personal attention. Quality vehicles and dealership. Enjoying our Giulia and Stelvio! More

by RAYNEGRELLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

We are thankful to know your experience at our dealership is always pleasant! Thank you for providing us your feedback!

September 26, 2020

Although I believe I could have gotten better service in the sales department, the service department has always been excellent! I am accustomed to sales persons making suggestions or making you aware of of More

by PATBROOME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Max Pipkin
Oct 05, 2020 -

Ken Ganley Subaru Bedford responded

Your feedback is very important to us, thank you for taking the time to provide us with information regarding your experience. We appreciate your business and hope to see you in the future for all your Subaru needs.

September 25, 2020

The Volkswagen Bedford team has never failed to take great care of me, with this visit being no different. Michael in Service made sure to get me in right away and keep me posted on time while Joe in sa More

by TIFFANMULLINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Michael
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and positive review, your satisfaction is very important to our Ganley team. Joe will appreciate you taking the time to give us a five star rating!

September 25, 2020

Great service, friendly staff,They kept me well informed,and offered me refreshments, dealer lobby was clean and comfortable,very informative sales staff would recommend this dealer More

by MEC.CONNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your positive feedback and review, we appreciate it! Any opportunity to provide us with your feedback means a lot to our team and we hope we earn your highest grade!

September 25, 2020

I was surprised that even though my car went through a “thorough inspection” I was not told my back lIght was out which seems simple (so I’m wondering what else was missed/left not inspected). I was also More

by Rgg1316
Friendliness
Recommend Dealer
No
Employees Worked With
Don’t remember
September 25, 2020

The whole team did a great job from the check in to the updates to the checkout process . Thanks for allowing us to pay at the service desk . More

by BBARZILAI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and positive review! Your satisfaction is very important to Tim and our team. Any chance you may get to provide your feedback to us is greatly appreciated.

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