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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

September 24, 2020

Joe Emanuele from the service department was extremely helpful. always kept me up to date on when my car would be ready and took very good care of my car. More

by M.DAUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thanks so much for leaving a review on your recent experience! It is very important to Joe and our team that you are always satisfied when you leave.

September 24, 2020

Larry was great to work with! I would highly recommend him to anyone looking to purchase a new/used subaru. Made everything easy and flawless. More

by TOBRIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for telling us how your experience with Larry and our team was. Your satisfaction is very important to us, we appreciate your recommendation!

September 24, 2020

In and out in less time then I was told. Clean waiting area, spaced for safety. It was fast, friendly, and they washed my car! More

by MCMULLEN.PAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback, it is very important to us! Joe will be pleased to know you are satisfied with your experience.

September 24, 2020

Our salesman Aundre was very professional and very nice he explained everything to us and was very courteous and he Promptly called me back when I did call More

by MIKEBRUNO08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Aundre Hildreth
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Aundre and our team will be pleased to know that you had a pleasant experience at our dealership! Thank you for taking the time to give us your feedback and five star review.

September 24, 2020

They were quick to get to work and solved the problem with no issues. Super friendly, flexible, and more than glad to help out! Thanks! More

by JESLOBAYLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrissy Walsh
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to tell us how your experience went, your satisfaction is very important to us!

September 23, 2020

Wonderful service as always. Subaru of Bedford is the only dealership in Cleveland that I would take my car. Friendly, fast and efficient. Thank you! More

by RANNFORD89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We our honored to know that you trust us with your Subaru. Chris and our team appreciate your feedback and five star review! Please be sure to give us a call if you have any questions or concerns!

September 23, 2020

Overall a very good experience. Jennifer (service agent) was fantastic. I had a lot of work done to my 2008 suburu so total bill was very high....all explained to me..and approved by me, but billin More

by MTIMMONS429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your review and Jennifer will be glad to know she earned the highest grade. Thank you for visiting our dealership, if you need anything please give us a call.

September 23, 2020

I would personally like to thank Kaley and Ben they were fantastic they put me in a great reliable vehicle I will refer Ganley Subaru to anyone customer satisfaction approved on my end Thanks Guys 👍 More

by BAILEYTIFFANY83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Angelo,Kaley Kline
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback and five star review, we appreciate your business. Kaley and Ben will be happy to know that you had a fantastic experience with them at our dealership!

September 23, 2020

Joe, was very kind and polite and the service was done at a reasonable time. Joe explained to me concerning when to come back to have service again on my car. More

by CARL.SAN2380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Carl, Thank you for the positive feedback and five star review, your feedback is very important to us!

September 23, 2020

Dealer more interested in making money than working with customers. As A result I will not buy another Subaru nor will nay one in my family. More

by ALEXDYBBS
Recommend Dealer
No
Employees Worked With
JIM
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