
Ken Ganley Subaru Bedford
Bedford, OH
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Gabriel provided excellent service!!!! He was very conscientious of my needs and considerate with the many concerns with my vehicle. I appreciate it very much. Thank you for graciousness and thoughtfu conscientious of my needs and considerate with the many concerns with my vehicle. I appreciate it very much. Thank you for graciousness and thoughtfulness. More
I always have received excellent service. Everyone is helpful and willing to spend the time with you. I highly recommend their service department. The folks who pick the car are excellent. helpful and willing to spend the time with you. I highly recommend their service department. The folks who pick the car are excellent. More
The check engine light came on in my car on a Wednesday morning. I called the service department, spoke to a woman who said I could bring the car in anytime before 4:30 PM. The car could be looked at and i morning. I called the service department, spoke to a woman who said I could bring the car in anytime before 4:30 PM. The car could be looked at and if it was something easy to fix it could be fixed, and if not I would have to make an appointment to go back another day. But when I got to Subaru I was told I was too late, even though it was about 3:45 PM. So I went back Friday with an appointment, and it turned out it was the gas cap. It was either not put on tight enough or the seal needed replacement, and was replaced. The Friday visit was very good. More
Friendly, efficient, thorough and following all Covid 19 protocols required by the Governor for businesses. Chris was my Service Rep and he was very friendly, helpful and knowledgeable. protocols required by the Governor for businesses. Chris was my Service Rep and he was very friendly, helpful and knowledgeable. More
They left greasy dirt on my seat, put a deep scratch on They left greasy dirt on my seat, put a deep scratch on my wheel and didnt replace my oil change reminder sticker in the windshield. They left greasy dirt on my seat, put a deep scratch on my wheel and didnt replace my oil change reminder sticker in the windshield. More
The service was wonderful, people was awesome, great experience. Joe Walker the sales guy showed patience and was very helpful. Shaun the Manager was very kind and respectful. experience. Joe Walker the sales guy showed patience and was very helpful. Shaun the Manager was very kind and respectful. More
I always get great service here so I keep coming back! Thanks so much for always taking care of your customers and providing exceptional service! Thanks so much for always taking care of your customers and providing exceptional service! More
The service was wonderful, people were great, an overall good experience. Chris was awesome to deal with.. he was very personable and made everything easy to understand. good experience. Chris was awesome to deal with.. he was very personable and made everything easy to understand. More
As always Mike and the team were great. Work done, let me know where things stood at all times, etc. Good people, honest, courteous. Overall great experience as always with Ganley. me know where things stood at all times, etc. Good people, honest, courteous. Overall great experience as always with Ganley. More
Came in for oil change and regular maintenance on a Saturday. Was in and out quick. Everyone was friendly and professional. Waiting room had good social distancing. Saturday. Was in and out quick. Everyone was friendly and professional. Waiting room had good social distancing. More