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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

September 23, 2020

Gabriel provided excellent service!!!! He was very conscientious of my needs and considerate with the many concerns with my vehicle. I appreciate it very much. Thank you for graciousness and thoughtfu More

by GRANGERMONICHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback and five star review. Gabriel will be happy to know that you had a great experience and are satisfied with your visit!

September 23, 2020

I always have received excellent service. Everyone is helpful and willing to spend the time with you. I highly recommend their service department. The folks who pick the car are excellent. More

by LWS41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Younkers
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

It's great to hear that you have always had a great experience at our dealership. It is very important to us that you are always satisfied!

September 22, 2020

The check engine light came on in my car on a Wednesday morning. I called the service department, spoke to a woman who said I could bring the car in anytime before 4:30 PM. The car could be looked at and i More

by DONNA.MELARAGNO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback. We are happy to know you had a positive experience and that the check engine light was taken care of.

September 22, 2020

Friendly, efficient, thorough and following all Covid 19 protocols required by the Governor for businesses. Chris was my Service Rep and he was very friendly, helpful and knowledgeable. More

by DAVEDAK848688
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 25, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for giving us your feedback, your satisfaction is very important to us!

September 22, 2020

They left greasy dirt on my seat, put a deep scratch on They left greasy dirt on my seat, put a deep scratch on my wheel and didnt replace my oil change reminder sticker in the windshield. More

by CAWALSH0011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christina
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

I apologize for the experience you had at our dealership. If you could please give me a call at your convenience, I'd like to offer my help. Thank you, Brook (customer relations manager) 440-439-3444 Ext. 1827

September 22, 2020

The service was wonderful, people was awesome, great experience. Joe Walker the sales guy showed patience and was very helpful. Shaun the Manager was very kind and respectful. More

by TYSONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback. We appreciate you taking the time to tell us about your experience and opportunity you have to do so.

September 22, 2020

I always get great service here so I keep coming back! Thanks so much for always taking care of your customers and providing exceptional service! More

by AMY.RICCIARDI12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you Amy for the positive feedback and review. It is important that you always receive exceptional service here at our dealership.

September 22, 2020

The service was wonderful, people were great, an overall good experience. Chris was awesome to deal with.. he was very personable and made everything easy to understand. More

by JOHNNYBCLEVELAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your five star review and positive feedback. It is important to Chris and our team to always know how we did, any chance to tell us is apprecaited!

September 21, 2020

As always Mike and the team were great. Work done, let me know where things stood at all times, etc. Good people, honest, courteous. Overall great experience as always with Ganley. More

by WANDERSON2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you taking the time to give us your feedback and five star review. Any opportunity you receive to let us know how we did is much appreciated!

September 21, 2020

Came in for oil change and regular maintenance on a Saturday. Was in and out quick. Everyone was friendly and professional. Waiting room had good social distancing. More

by SCOTT.BERGSTROM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Sep 22, 2020 -

Ken Ganley Subaru Bedford responded

Scott, Thank you taking the time to provide us with your feedback. I'm happy to hear you had a quick and friandly experience!

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