Ken Ganley Subaru Bedford

Good service We are happy with the car and the service at Ganley Subaru. Gary got us in and out in a timely manner with no hassle. We are happy with the car and the service at Ganley Subaru. Gary got us in and out in a timely manner with no hassle. More

Doug was great to work with! We had a great experience Ganley Alfa Romeo of Bedford and even though there is a small issue with the vehicle, the staff here, including Doug and Ale We had a great experience Ganley Alfa Romeo of Bedford and even though there is a small issue with the vehicle, the staff here, including Doug and Alexis, are right on it and working hard to make it right. More

Always a pleasant experience. Always a pleasant experience always a pleasant experience always a pleasant experience always a pleasant experience— except for mandatory writing of 25 words to leave experience always a pleasant experience always a pleasant experience always a pleasant experience— except for mandatory writing of 25 words to leave review More

Excellent service. Very efficient and quick. Very easy to get in and out in a timely manner. Also very hospitable people, everywhere in the service department get in and out in a timely manner. Also very hospitable people, everywhere in the service department More

Communication could have been better. We have had good experiences with this service center in the past. We recently took our car in for routine service and a recall fuel pump replacement We have had good experiences with this service center in the past. We recently took our car in for routine service and a recall fuel pump replacement. No one told us that we would need to bring the car in for the pump replacement with less than half a tank of gas, and it wasn't stated on the online sign up form. We were able to do the routine maintenance, but we had to make a second trip to the dealership for another appointment for the pump, which we were not happy about. Jennifer apologized and worked with us to get us in as soon as possible at a convenient time. She did a good job, but overall the communication by the service department could have been better on this issue. Also, on the day of the service, I called ahead to see how much time it would require, and I was told 4 hours, so I made arrangements to have someone come with me so I could drop the car off and not have to stay. When I arrived, I was told the service would take only one hour which was, in fact, how long it took. If I had known that, I would not have imposed on my family member to give me a ride. More

Great Service! The oil change was done in the time promised. The service representative was very helpful and answered all of my questions regarding the air condition The oil change was done in the time promised. The service representative was very helpful and answered all of my questions regarding the air conditioning system More

Every time when I go there everybody is very nice and helpful,.Good advice and suggestions always,so I must say that our both cars are getting needed attention. helpful,.Good advice and suggestions always,so I must say that our both cars are getting needed attention. More