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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

July 30, 2020

Great service, as expected Great customer service and always very professional. Very knowledgeable and communication was good regarding repairs. Everything was explained in de More

by SHANEBBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS
Jul 31, 2020 -

Ken Ganley Subaru Bedford responded

we appreciate your feedback and are happy to hear you had a great experience at our dealership. Thank you for your business!

July 30, 2020

Tires I felt like I only needed one tire replaced and then it turned out to be 3 tires. And when I asked for the debris from the tires they gave me the scre More

by KRISTENSGRO63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike corrugated was my sales man
July 30, 2020

Great experience buying a new car Buying a car is not one of my favorite things to do. I went through the Costco Auto Program that took away some of the stressors of buying. AJ and B More

by WFACCHINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot, Bryan Escott
Jul 30, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to know that you had a great experience with AJ, Bryan and our team. It is very important to us to make car buying a great experience for all our customers. Thank you for the review, congratulations on your new car!

July 29, 2020

Andrew Cabot - Wonderful Salesman Andrew Cabot was knowledgeable, professional and a pleasure to work with. My wife and I had a good experience at the dealership. Everyone was friend More

by DKAUTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot, Bryan Escott
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

Mr. Kautzman, Thank you for the positive feedback. We are pleased to know that you and your wife had a good experience at our dealership! Congratulations on your new Subaru! Enjoy

July 29, 2020

The stars in my rating should be enough. I am happy with Ganley Subaru of Bedford, except for this pretty constant request for reviews. If there was something amiss, you would have heard from More

by MARGIHAIGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't work with ANY of these people on this visit. It was a newer woman, named Chris (I think?).
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

Thankyou for your positive feedback!

July 29, 2020

Easy & Quick Tim took care of me and explained what was going to be done. Work was done. I paid Monica and then I was on my way. Thank you Linda More

by lp.cassara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to give us your feedback, we appreciate it. Tim will be pleased to know he earned your 5-star review!

July 29, 2020

Chris was awesome and super helpful !!! Very knowledgeable and helped with all of my concerns about my car. Went above and beyond with his service. More

by JBIERMAN373
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your 5-star review and feedback, it is very important to us! Chris will be happy to know he provided you with such awesome service!

July 29, 2020

Great service, no complaints! Didn’t have a scheduled apt but was taken right in & had everything taken care of while I waited. Very pleased. More

by JLKHART
Recommend Dealer
Yes
Employees Worked With
John Scott
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate you giving us your feedback on your visit to our dealership. Thank you for the 5-star review and if you ever need anything please be sure to give us a call!

July 29, 2020

Car was in service for recall excellent service also had to get my tire fixed under warranty time done when expected Michael in service dept thanks More

by ZOEJAHBLU
Recommend Dealer
Yes
Employees Worked With
Mike in service
Jul 29, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback we appreciate your 5-star review!

July 29, 2020

Car was brought in for service which was performed in timely manner I was kept up to date on progress service rep very friendly and efficient More

by IBESHWON
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Jul 30, 2020 -

Ken Ganley Subaru Bedford responded

Thankyou for the feedback, we appreciate your business!

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