
Ken Ganley Subaru Bedford
Bedford, OH
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Found answer to dead battery issue not acceptable. Was told to have neighbor come over and start car every three days was ridiculous. Call customer relations and was given $250 voucher for new battery. told to have neighbor come over and start car every three days was ridiculous. Call customer relations and was given $250 voucher for new battery. Called your dealership for price .... $30 cheaper at Great Northern Ganley Subaru. More
Friendly staff and quick service Jennifer made sure to listen to all our concerns and write them down, We were taken care of in a timely fashion. Tim Cusick took great care of our car Jennifer made sure to listen to all our concerns and write them down, We were taken care of in a timely fashion. Tim Cusick took great care of our car and it was very clean when we picked it up. More
The service was great. They said it would be about an hour and it was. I love the car washes with every service. Thank you for exceptional service. hour and it was. I love the car washes with every service. Thank you for exceptional service. More
This says it all—Except for maybe one or two oil changes, i have been bringing my 2015 outback for service at Ganley for 5 years. I adore Jennifer, Tim and (another guy I just can’t remember his name) and t i have been bringing my 2015 outback for service at Ganley for 5 years. I adore Jennifer, Tim and (another guy I just can’t remember his name) and the newest person that has checked me in, Chrissy. PS we purchased my car there too! More
I love my Outback and now I love Ganley Subaru of Bedford I had a challenging intermittent electrical / communications issue with my car. Jennifer Leeds in service did the right things - respected my time, k I had a challenging intermittent electrical / communications issue with my car. Jennifer Leeds in service did the right things - respected my time, kept me informed, and enlisted help from coworkers to take care of my issue. They earned my future business. More
i depend on these people I have bought all my Suburus from Ganley from the time I moved to Ohio in 1993...the one I bought in 2011 is the best so far and Jennifer and Tim tak I have bought all my Suburus from Ganley from the time I moved to Ohio in 1993...the one I bought in 2011 is the best so far and Jennifer and Tim take excellent care of this fantastic car More
I dropped my car off at 8:30 the young lady Jennifer did not let them work on my car until 12 because I was not sitting in the waiting room that is not fair not let them work on my car until 12 because I was not sitting in the waiting room that is not fair More
Excellent service as ususal! Very kind and efficient even when very busy and having to work under the new restrictions due to the Covid 19. when very busy and having to work under the new restrictions due to the Covid 19. More