
Ken Ganley Subaru Bedford
Bedford, OH
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Do not wait to buy car Well done have work with dealers for years best I have seen.if you to buy a car this is the place to go too Well done have work with dealers for years best I have seen.if you to buy a car this is the place to go too More
Bought another Legacy - during Covid 19 with precautions We are concerned about Covid 19 with relatives and friends who have health issues. Bryson and team went out of their way to explain the features, hel We are concerned about Covid 19 with relatives and friends who have health issues. Bryson and team went out of their way to explain the features, help select the car, arrange some advantageous financing that was available, get signatures and deliver the vehicle. He brought out the paperwork for us to sign, returned back in a couple hours with the car. Amazing when you think about it. More
Chris was so helpful and kind! It was my first time getting my Subaru serviced. I was so lucky to get Chris to help me with everything. He welcomed me so warmly to the dealer and t It was my first time getting my Subaru serviced. I was so lucky to get Chris to help me with everything. He welcomed me so warmly to the dealer and to Ohio in general. I hope to work with him next time! More
My favorite place for any repairs or scheduled maintenance. Everyone is always courteous and respectful of my time. I will be sad when my lease is up. maintenance. Everyone is always courteous and respectful of my time. I will be sad when my lease is up. More
Recall on fuel pump All went well. Chris met me and handled the recall very well. I was called when the car was done and ready to be picked up. All went well. Chris met me and handled the recall very well. I was called when the car was done and ready to be picked up. More
Had recalls done on monday. When I left I ended up having some issues with my car related to the update they did and turned around. They got me back in right away, made the corrections needed and test drive some issues with my car related to the update they did and turned around. They got me back in right away, made the corrections needed and test drive . They got me back on my way shortly thereafter. Joe was very apologetic about the issues the update caused and could not have been nicer. Overall a great customer service experience. Very friendly and personable. More
2019 Outback Fuel Pump Recall The Dealer called me when the part was available and said it would take about 4 hours and offered me a rental. I made my reservation, dropped off the The Dealer called me when the part was available and said it would take about 4 hours and offered me a rental. I made my reservation, dropped off the car and took the rental home. In 2 hours the car was done, and that included an oil change and multi-point inspection. I was very happy all the way around. Chrissy More
Fantastic service!!! Fast and great service from making the appointment, to drop off and pickup, Joe communicated and kept me informed through the day, he was excellent. F Fast and great service from making the appointment, to drop off and pickup, Joe communicated and kept me informed through the day, he was excellent. Friendly and clean service area. More
Routine maintenance for 157,500 mi Very positive experience. Greeted when I got out of my car by the service specialist, waited for about an hour total. Got a text from the specialist Very positive experience. Greeted when I got out of my car by the service specialist, waited for about an hour total. Got a text from the specialist so I could ask text questions or comments during the wait. Everyone was helpful, courteous and efficient. More