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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

July 16, 2020

Do not wait to buy car Well done have work with dealers for years best I have seen.if you to buy a car this is the place to go too More

by FLERCH144
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM CUSICK, JENNIFER LEEDS, Aundre Hildreth
Jul 16, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your positive feedback and review, thank-you for choosing our dealership!

July 16, 2020

Bought another Legacy - during Covid 19 with precautions We are concerned about Covid 19 with relatives and friends who have health issues. Bryson and team went out of their way to explain the features, hel More

by MGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, TIM CUSICK, JENNIFER LEEDS
Jul 16, 2020 -

Ken Ganley Subaru Bedford responded

We are happy to know we gave you an amazing experience and were able to do it safely. Thank-you for choosing ganley Subaru of Bedford, enjoy your new car!

July 15, 2020

Chris was so helpful and kind! It was my first time getting my Subaru serviced. I was so lucky to get Chris to help me with everything. He welcomed me so warmly to the dealer and t More

by Heather L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

Heather, Thank-you for your 5-Star review and positive feedback. We are pleased to hear that Chris took such great care of you and your vehicle. He will look forward to working with you in the future!

July 15, 2020

My favorite place for any repairs or scheduled maintenance. Everyone is always courteous and respectful of my time. I will be sad when my lease is up. More

by JENEANHS
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

We are pleased to know we are your favorite! Thank-you for choosing our dealership and for the positive feedback. It is very important to us!

July 15, 2020

Recall on fuel pump All went well. Chris met me and handled the recall very well. I was called when the car was done and ready to be picked up. More

by MMKNAKE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, TIM CUSICK, Chris Wiley
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the positive feedback, it is very important that your experience here went well. Chris will be glad to know he took good care of you and your needs. Thank-you for your business!

July 15, 2020

Great service! Only complaint-return my seat and steering wheel back to the same position and my car was not washed, but marked as washed. More

by RASHANNABATTISTE
Recommend Dealer
Yes
Employees Worked With
Madeline
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the 5-Star review, your feedback is important to our dealership. I apologize your seat was not put back. If you would like to stop in any time we would be happy to wash your car for you! Free of charge. Thank-you

July 15, 2020

Had recalls done on monday. When I left I ended up having some issues with my car related to the update they did and turned around. They got me back in right away, made the corrections needed and test drive More

by NSHAH
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the feedback, we are happy to hear everything got taken care of. Joe will be glad to know he earned a 5-Star review! Thank-you for choosing Ganley Subaru of Bedford

July 15, 2020

2019 Outback Fuel Pump Recall The Dealer called me when the part was available and said it would take about 4 hours and offered me a rental. I made my reservation, dropped off the More

by DonnaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chrisy Walsh
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for taking the time to let us know how your experience went. We are pleased to know Chrissy was able to provide you with excellent service. If you ever need anything please be sure to contact us!

July 15, 2020

Fantastic service!!! Fast and great service from making the appointment, to drop off and pickup, Joe communicated and kept me informed through the day, he was excellent. F More

by MSICHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Jul 15, 2020 -

Ken Ganley Subaru Bedford responded

We are happy to hear you had a wonderful experience at our dealership! Joe will be pleased to know that he is doing an excellent job. Thank-you for the review, if you ever need anything please be sure to contact us!

July 15, 2020

Routine maintenance for 157,500 mi Very positive experience. Greeted when I got out of my car by the service specialist, waited for about an hour total. Got a text from the specialist More

by HKathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Jul 16, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the positive feedback and review, it is very important to us. We are pleased to know you had a great experience here. We appreciate your business, hope to see you in the future!

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