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Ken Ganley Subaru Bedford
Bedford, OH
1,606 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,606 reviews
July 15, 2020
I was greeted by a representative. However, my time at the dealership was a bit unnerving. I observed many employees socializing with one another and not wearing masks. Due to the climate of current iss the dealership was a bit unnerving. I observed many employees socializing with one another and not wearing masks. Due to the climate of current issues I found this to be unprofessional. More
by MSTUPAY
Verified CustomerEmployees Worked With
Can not recall name
July 15, 2020
30,000 mile check All expectations met. Courteous service and car was clean and up to date. Chris explained everything to me. I asked him to check the wear on the tir All expectations met. Courteous service and car was clean and up to date. Chris explained everything to me. I asked him to check the wear on the tires and he did so. More
by VRATCLI47
Employees Worked With
Chris Wiley
July 15, 2020
Really enjoyed my car leasing experience at Ganley Subaru. I didn’t get the high pressure, you can’t leave without signing a deal experience that car dealers typically try. Eddie had lots of good info Subaru. I didn’t get the high pressure, you can’t leave without signing a deal experience that car dealers typically try. Eddie had lots of good information on the car and was very accommodating. The quality and excellent price led us to lease at Ganley. More
by JADAMS1431
Employees Worked With
Edwin Oracio, Bryan Escott
July 15, 2020
Mike & Jeff were fantastic to work with! Knowledgeable and took time to answer all my questions. Streamlined purchase process (& Dayton in finance superb as well) and took time to answer all my questions. Streamlined purchase process (& Dayton in finance superb as well) More
by MPPCARDIO
Employees Worked With
Dayton Ware, Mike Bryson, Jeffrey Rosen, Bryan Escott
July 14, 2020
This was a pleasure to deal with Mike Bryson. This was the second vehicle we leased with his help and the entire dealership is unbelievable the second vehicle we leased with his help and the entire dealership is unbelievable More
by ODEMAN99
Employees Worked With
Mike Bryson, Jeffrey Rosen
July 14, 2020
prompt and economical last year I had a rattle in the passenger door of my GTI. Two other highly rated shops were not able to solve this problem.I finally took the car to G last year I had a rattle in the passenger door of my GTI. Two other highly rated shops were not able to solve this problem.I finally took the car to Ganley VW where I purchased the car 6 years earlier. They took the door apart. Actually they did thid twice at the same visit but solved the problem that no one elsecould solve. It brought back my joy of driving this car. The car was recently in for service and all went well. This is a truly fine VW service facility. More
by ESTH
Employees Worked With
Mike Murphy. at VW service department.The employees you have listed are Subaru Bedford employees.My service encounter was with the VW shop NOT the Subaru shop
July 14, 2020
I wish the service tech would not change my car settings - change the radio station and volume, change the seat adjustments, turn off the lane departure and lane keep assist,etc. If they must change somethi - change the radio station and volume, change the seat adjustments, turn off the lane departure and lane keep assist,etc. If they must change something, as much as possible, put it back the way it was. Jennifer does a very good job and deserves praise. More
by JOANLJONES
Employees Worked With
JENNIFER LEEDS
July 13, 2020
Great Job Helping with Air Conditioning Problem Bought our Ascent from here 9 months ago. AC water was leaking into the passenger compartment. They took less than an hour to clean out the hose of Bought our Ascent from here 9 months ago. AC water was leaking into the passenger compartment. They took less than an hour to clean out the hose of spider nests with compressed air. No charge. Tim was a great help! More
by Marty
Employees Worked With
TIM CUSICK
July 13, 2020
Great Experience My Wife and I have worked with Larry for quite a while now and really appreciate his patience in assisting us in our next used vehicle. The Manager w My Wife and I have worked with Larry for quite a while now and really appreciate his patience in assisting us in our next used vehicle. The Manager was also a great help also very friendly made us feel welcome. More
by DDM1959
Employees Worked With
LARRY BORO, Jeffrey Rosen
July 13, 2020
The Worst Experience of my life I leased a 2020 Stelvio on 5/16/2020, I have been left stranded and had to have my vehicle towed to the dealer three times; each time within 48 hours I leased a 2020 Stelvio on 5/16/2020, I have been left stranded and had to have my vehicle towed to the dealer three times; each time within 48 hours of receiving it back from the Alfa Romeo service department. My most recent tow occurred on 6/22/2020 (after picking my car up from a 9-day stay at the dealership). Today marks day 21st dat that my car has been back at the dealer and all of my texts, emails, and voicemail messages that I have left for Gabe and/or Alexis, and Ryan have been ignored. I do not have a diagnosis on my vehicle and have no clue what is going on with my car. I have had the vehicle for less than 60 days and it has been "getting fixed" for over 40 of those days. I am so unhappy. I am only 2 months in to my lease and I absolutely can not wait until these 24 months are over. I have never been so disappointed in my life. I should have just stayed with Lincoln. More
by SCALDWELLMSN
Employees Worked With
Alexis, Gabe, Ryan
