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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

July 10, 2020

Easy in, Timely service for tire rotation and oil change. Was done in a short period of time for my 4 p. m. Appointment. Easy out! Perfect! More

by FACTOKASH
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Jul 10, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your feedback and five star review. Thank-you for taking the time to let us know how were doing. We are happy to hear you had a great experience here. Thank-you!

July 10, 2020

Easy. Service was polite . All questions were answered. Accommodations for waiting were clean and comfortable. I spoke with the salesman who sold me the car, Larry Boro, who gave me good advice to my conce More

by OLENKATOPO
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Chris Wiley
Jul 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the review, we appreciate your feedback. If you ever have any more questions or concerns please be sure to contact us! Ganley Subaru of Bedford 440-439-3444

July 10, 2020

good experience Service people were professional, did 2 recalls well, and were Covid conscious for the most part. One worker and 2 customers did not wear masks. More

by DARGRO4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Jul 13, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the positive feedback, we appreciate you taking the time to tell us how your experience went. We will be doing a better job every day to accommodate the Covid guidelines!

July 10, 2020

Prompt service The service advisor was great to work with. He explained everything that we needed to know in getting our vehicle checked in for service as well as wh More

by DDM1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Chris Wiley
Jul 13, 2020 -

Ken Ganley Subaru Bedford responded

We appreciate your review and feedback, it is very important to us. Thank-you!

July 10, 2020

New Car I had a very pleasant experience when leasing my new Forster... From the salesman to the finance and the learning of my car.. Very happy More

by NN55621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Bryan Escott
Jul 13, 2020 -

Ken Ganley Subaru Bedford responded

We are so pleased to hear you are very happy with the experience you had at our dealership. We hope you are enjoying your new forester! If you need anything please give us a call, thank-you for your business!

July 09, 2020

They make it simple and easy to buy the car I want. No games or drama. No games or drama, no games or drama, no games or drama. More

by KJSCHEIF
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, Jeffrey Rosen
Jul 09, 2020 -

Ken Ganley Subaru Bedford responded

We're so glad we were able to provide you with an extraordinary experience here! We appreciate you choosing Ganley Subaru of Bedford to purchase your new car. We hope you are enjoying it and if you have any questions or need anything please be sure to give us a call! Thank-you! 440-439-3444

July 09, 2020

I didn't like the time it took to communicate with my service advisor. My vehicle could have been picked up two days prior to me actually getting it. More

by DEWLOC2
Recommend Dealer
No
Employees Worked With
Chris Wiley
July 09, 2020

I've had my 2020 Subaru Ascent and I love it The sales and service team individuals I have worked with are professional and courteous and have made sure that my experience was excellent. Recommen More

by petoir68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS, Max Pipkin
Jul 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your 5-Star review, your feedback is very important to us. We are pleased to know you had an excellent experience here at our dealership. Thank-you for the recommendation, if you ever need anything please be sure to contact us!

July 09, 2020

Poor communication about how long the service would take. prices online not indicative of what was quoted on the spot. Did not enforce ohio’s Mask order. More

by DMURPHY12
Recommend Dealer
No
Employees Worked With
TIM CUSICK
July 09, 2020

The service was great and my service representative Jennifer Leeds was fantastic. She was very attentive, kept me informed, went over everything carefully, and was concerned about me as a customer. More

by greg812
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Jul 09, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your positive feedback, it is very important to us. Jennifer will be happy to know she earned such a great review. Thank-you for choosing Ganley Subaru of Bedford, we look forward to seeing you in the future!

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