
Ken Ganley Subaru Bedford
Bedford, OH
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Easy. Service was polite . All questions were answered. Accommodations for waiting were clean and comfortable. I spoke with the salesman who sold me the car, Larry Boro, who gave me good advice to my conce Accommodations for waiting were clean and comfortable. I spoke with the salesman who sold me the car, Larry Boro, who gave me good advice to my concerns and questions. More
good experience Service people were professional, did 2 recalls well, and were Covid conscious for the most part. One worker and 2 customers did not wear masks. Service people were professional, did 2 recalls well, and were Covid conscious for the most part. One worker and 2 customers did not wear masks. More
Prompt service The service advisor was great to work with. He explained everything that we needed to know in getting our vehicle checked in for service as well as wh The service advisor was great to work with. He explained everything that we needed to know in getting our vehicle checked in for service as well as what was needed. More
New Car I had a very pleasant experience when leasing my new Forster... From the salesman to the finance and the learning of my car.. Very happy I had a very pleasant experience when leasing my new Forster... From the salesman to the finance and the learning of my car.. Very happy More
I didn't like the time it took to communicate with my service advisor. My vehicle could have been picked up two days prior to me actually getting it. service advisor. My vehicle could have been picked up two days prior to me actually getting it. More
I've had my 2020 Subaru Ascent and I love it The sales and service team individuals I have worked with are professional and courteous and have made sure that my experience was excellent. Recommen The sales and service team individuals I have worked with are professional and courteous and have made sure that my experience was excellent. Recommending this dealership to anyone interested in getting a Subaru. More
Poor communication about how long the service would take. prices online not indicative of what was quoted on the spot. Did not enforce ohio’s Mask order. prices online not indicative of what was quoted on the spot. Did not enforce ohio’s Mask order. More
The service was great and my service representative Jennifer Leeds was fantastic. She was very attentive, kept me informed, went over everything carefully, and was concerned about me as a customer. Jennifer Leeds was fantastic. She was very attentive, kept me informed, went over everything carefully, and was concerned about me as a customer. More