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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

July 02, 2020

taking care of 2 recalls Joe was helpful friendly and efficient. Work was completed ahead of time . My rental was waiting for me.. Respectful, considerate, knowledgeable.. More

by MLAPARS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE
Jul 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the five star review and positive feedback. We are pleased to know that you were taking care of properly and efficiently. If you ever need anything please be sure to give us a call, thank-you for choosing Ganley Subaru of Bedford!

July 02, 2020

Really great service, as usual! I have been going here for years and have been getting nothing less for all of that time! Great job, gang! More

by TREKKER975
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Jul 03, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your 5-Star review, we appreciate you choosing Ganley Subaru of Bedford for numerous years! We look forward to seeing you in the future.

July 01, 2020

overall positive My used car was not quite as clean as it could have been. for a 2019. They miscalculated sales tax which was suspicious. Finance was very pushy with More

by DSJABRAUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEN MACKEL
Jul 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your feedback, if there is any way that I can help please give me a call. Brook (Customer Relations Manager) 440-439-3444 Ext. 2002 Thank-you

July 01, 2020

Very friendly and accommodating .wait area very clean. Very pleased with this experience. Close to home for me. I’ll be back again. Thank you. More

by DOROTHY12917
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 01, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your positive feedback on your experience at our dealership. We appreciate your business here and are happy to hear that we provided you with a safe and clean time here. We look forward to seeing you in the future!

July 01, 2020

Thank you This was my first visit for my new car. This is my second Subaru because I love the cars, service and sales at Ganley. And today was the same, caring, More

by SMIC96000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY BORO
Jul 02, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for trusting us again to provide you with a great experience! We appreciate your business and hope you are enjoying your new car!

July 01, 2020

New Car Paint Protection Service My wife and I purchased the paint protection service when we bought our new 2020 Outback, and we were very pleased with the Service Department's promp More

by RWWALTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the young lady's name.
Jul 02, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the 5-Star review, your feedback is very important to us. We are pleased that you had a positive experience here at our dealership and appreciate your business. We hope you are enjoying you 2020 Outback and look forward to seeing you in the future! Should any problems come up, please be sure to call us.

June 30, 2020

Great place to service your car. I was impressed with how the waiting room was set up with the current pandemic, I frequently saw someone wiping down the seats and tables in the waiting room,seats were a More

by MIKOLCATHY
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jun 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for your positive feedback! We appreciated you bringing your Subaru to our dealership. We are glad that Chris was able to give you a safe experience. We look forward to seeing you in the future!

June 30, 2020

very relaxing and was a pleasure Everyone is most helpful. Very responsive to my needs. I felt very safe and was in and out in record time. Loaner car was a plus due to length of ti More

by DONNAMT62548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOE EMANUELE, JENNIFER LEEDS, Chris Wiley
Jun 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for taking the time to give us your positive feedback, we appreciate you visiting our dealership. It is great to hear that our service department was able to give you a safe experience. If you ever need anything please give us a call, we look forward to seeing you in the future!

June 30, 2020

Good service Service was done promptly on schedule . All employee follow the KOVID-19 guidelines . Employee where very friendly. All ware masks and kept social dis More

by annajulnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Jun 30, 2020 -

Ken Ganley Subaru Bedford responded

Thank-you for the positive feedback, we appreciate your business. I goal is to always provide a safe experience! We look forward to seeing you in the future!

June 30, 2020

greeted promptly recall processed in timely manner. Was surprised that mechanics were not wearing masks nor were they social distancing. Some were drinking and I also noticed one wiping his nose on his arm More

by BRUCEYORK223
Recommend Dealer
Yes
Employees Worked With
JOE LONARDO, LARRY BORO, TIM CUSICK, JENNIFER LEEDS, Jeffrey Rosen
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