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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,604 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,604 reviews

February 25, 2021

5th car from Subaru and the fourth from Mike Bryson (and Jenn!). Always keeping the customer first above everything and goes above and beyond the normal sale to make things right in the event something is n More

by Pranker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Bryson, Mike Bryson, Jeffrey Rosen
Aug 25, 2021 -

Ken Ganley Subaru Bedford responded

Congratulations on your 5th Subuaru from our team! Building lasting relationships is why we do what we do. We hope you are still enjoying the vehicle and come back to see us again for service.

February 23, 2021

Bryson is not only excellent to work with, but he is a fabulous human! He was almost more excited about the car than I was, knowing every detail! When I said “I’ll never remember all this” he said “just c More

by Sadieagain
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Cathy Burnstine, Jeffrey Rosen, Matt Heilmann
Aug 25, 2021 -

Ken Ganley Subaru Bedford responded

Sadie, we greatly appreciate your business and kind words in this review. We know you have many choices when it comes to dealerships and we are happy to hear we are your go-to! We are happy to hear that Mike is always available for your questions during and after you are home with your new car. Please be sure to say hi to us when you come in for service!

February 22, 2021

Mike Bryson was excellent to work with. There was no pressure. I normally dread the whole car buying process! Everything was ready for us on the day of pickup. Finance portion was efficient. Mike was so More

by Joanne S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Joanne, we greatly appreciate your business. We are happy to hear that Mike made the process easy and enjoyable from start to finish. We hope you are still enjoying your new Subaru and come back to see us again.

February 22, 2021

Mike Bryson is a pleasure to work with. I dreaded shopping for a new car. Had a couple less than pleasant experience at other local dealerships. Mike was friendly, knowledgeable and patient. Mike More

by chyde1@live.com
Recommend Dealer
Yes
Employees Worked With
Jen, Mike's coworker. Everyone at the dealership was friendly., Mike Bryson
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

We want to thank you for your business and for taking the time to leave us this feedback! We are happy to hear that Mike provided you with a great experience and made the whole process smooth. Please be sure to come see us again in our service department.

February 15, 2021

Mike Bryson made this car buying experience the best I have ever had! He put me in my dream car at a price I could afford. Exceptional service from start to finish. Highly recommend going to see him at Ga More

by Paul Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Paul, we are so happy to hear that Mike got you the perfect vehicle all while staying within your budget. We are happy to have made this process enjoyable and hope to see you again in our service department.

February 03, 2021

This is my second Subaru and third vehicle from Ganley Subaru and I have never had a bad time here. Mike is the nicest salesman and very professional, & all the staff I have met over the years have been s More

by taylorgurka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben (finances), Mike Bryson, Jeffrey Rosen
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Taylor, thank you for your continued business and congratulations again on your 2nd Subaru! We are happy to hear that Mike and our team made you feel at home and made the whole process enjoyable. Please be sure to come see us again in our service department.

February 01, 2021

Mike Bryson has been helping my family for years now and I wouldn’t have it any other way! I went in on Saturday to purchase my lease and thanks to all of his footwork prior it was so smooth. We will contin More

by Kferrell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

It has been our pleasure to assist your whole family in purchasing vehicles over the years. Building lasting relationships and finding the perfect vehicle for every stage of your life is why we do what we do! Have a great day and be sure to come back to see us!

January 30, 2021

We had a terrible experience at Ganley Subaru of Bedford today because of the General Sales Manager Brian Gillum. We had worked with Max, a fantastic sales associate, and had agreed upon a price for a new S More

by rogerdean95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Max Pipkin
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Roger, we want to apologize for the experience you had and please know this is not up to our standard. Giving guests the best possible experience is our goal every single day so we are very sorry and appreciate your feedback.

January 29, 2021

I had a wonderful experience getting my new lease. Mike Bryson is the best salesperson I’ve ever had. He was knowledgeable and helpful beyond what was necessary. More

by jmb32085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

It was a pleasure to assist you in leasing your new Subaru! We hope you are continuing to enjoy the vehicle and please come back to see us as your lease nears an end.

January 27, 2021

Best car buying experience.....EVER! Couldn't ask for an easier process from beginning to end. Mike was extremely knowledgeable and immediately honed in on exactly what I was looking for in a vehicle. The n More

by jasoncrowe434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Jason, we greatly appreciate your business and you taking the time to leave us this great feedback on your experience! We are thrilled to hear that from start to finish your experience excellent and Mike made the process smooth and enjoyable. We greatly appreciate your referrals and look forward to assisting you again in the future. Have a great day.

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