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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

March 13, 2021

Picked up our new Outback last week. I really appreciate Mike Bryson and Jenn driving 5 hours oneway to meet my wife and I to deliver the car. This is extraordinary customer service. This is my second purch More

by markbduggan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Bryson, Jeffrey Rosen
Aug 13, 2021 -

Ken Ganley Subaru Bedford responded

Mark, we are so happy to hear about your experience with Mike and Jenn. Customer service is top priority to us and we are happy it worked out that Mike and Jenn could deliver the way to you. We hope to see you again for your next vehicle and appreciate your feedback and kind words!

February 25, 2021

5th car from Subaru and the fourth from Mike Bryson (and Jenn!). Always keeping the customer first above everything and goes above and beyond the normal sale to make things right in the event something is n More

by Pranker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Bryson, Jeffrey Rosen
Aug 25, 2021 -

Ken Ganley Subaru Bedford responded

Congratulations on your 5th Subuaru from our team! Building lasting relationships is why we do what we do. We hope you are still enjoying the vehicle and come back to see us again for service.

February 25, 2021

First car purchased from this dealership and I have to say one of my best...mainly due to working with Mike Bryson (and Jenn). Mike was very straightforward, informative, and helpful through the entire pr More

by chrish75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn Bryson
Aug 25, 2021 -

Ken Ganley Subaru Bedford responded

We greatly appreciate you choosing our dealership to purchase your new Subaru. We know you have many options and are happy to know we are your go-to Subaru dealer! Making the car buying experience straightforward and enjoyable is what we aim to do and are so happy to hear Mike and Jenn did just that.

February 23, 2021

Bryson is not only excellent to work with, but he is a fabulous human! He was almost more excited about the car than I was, knowing every detail! When I said “I’ll never remember all this” he said “just c More

by Sadieagain
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Burnstine, Jeffrey Rosen, Matt Heilmann
Aug 25, 2021 -

Ken Ganley Subaru Bedford responded

Sadie, we greatly appreciate your business and kind words in this review. We know you have many choices when it comes to dealerships and we are happy to hear we are your go-to! We are happy to hear that Mike is always available for your questions during and after you are home with your new car. Please be sure to say hi to us when you come in for service!

February 22, 2021

Mike Bryson was excellent to work with. There was no pressure. I normally dread the whole car buying process! Everything was ready for us on the day of pickup. Finance portion was efficient. Mike was so More

by Joanne S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Joanne, we greatly appreciate your business. We are happy to hear that Mike made the process easy and enjoyable from start to finish. We hope you are still enjoying your new Subaru and come back to see us again.

February 22, 2021

Mike Bryson is a pleasure to work with. I dreaded shopping for a new car. Had a couple less than pleasant experience at other local dealerships. Mike was friendly, knowledgeable and patient. Mike More

by chyde1@live.com
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jen, Mike's coworker. Everyone at the dealership was friendly.
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

We want to thank you for your business and for taking the time to leave us this feedback! We are happy to hear that Mike provided you with a great experience and made the whole process smooth. Please be sure to come see us again in our service department.

February 15, 2021

Mike Bryson made this car buying experience the best I have ever had! He put me in my dream car at a price I could afford. Exceptional service from start to finish. Highly recommend going to see him at Ga More

by Paul Fuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Paul, we are so happy to hear that Mike got you the perfect vehicle all while staying within your budget. We are happy to have made this process enjoyable and hope to see you again in our service department.

February 03, 2021

This is my second Subaru and third vehicle from Ganley Subaru and I have never had a bad time here. Mike is the nicest salesman and very professional, & all the staff I have met over the years have been s More

by taylorgurka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben (finances), Jeffrey Rosen
Aug 26, 2021 -

Ken Ganley Subaru Bedford responded

Taylor, thank you for your continued business and congratulations again on your 2nd Subaru! We are happy to hear that Mike and our team made you feel at home and made the whole process enjoyable. Please be sure to come see us again in our service department.

February 01, 2021

Mike Bryson has been helping my family for years now and I wouldn’t have it any other way! I went in on Saturday to purchase my lease and thanks to all of his footwork prior it was so smooth. We will contin More

by Kferrell16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

It has been our pleasure to assist your whole family in purchasing vehicles over the years. Building lasting relationships and finding the perfect vehicle for every stage of your life is why we do what we do! Have a great day and be sure to come back to see us!

January 30, 2021

We had a terrible experience at Ganley Subaru of Bedford today because of the General Sales Manager Brian Gillum. We had worked with Max, a fantastic sales associate, and had agreed upon a price for a new S More

by rogerdean95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max Pipkin
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Roger, we want to apologize for the experience you had and please know this is not up to our standard. Giving guests the best possible experience is our goal every single day so we are very sorry and appreciate your feedback.

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