Ken Ganley Subaru Bedford

Good communication during seervice process When servicing your vehicle here, they are very good about concacting the customer to let them know what they have found, provide estimates, and gets When servicing your vehicle here, they are very good about concacting the customer to let them know what they have found, provide estimates, and gets the customer's approval before beginning the work. More

no title Personable & professional service writer, Chris ( he was wearing a mask which I like to see). Nice loaner vehicle to drive while recalls were complete Personable & professional service writer, Chris ( he was wearing a mask which I like to see). Nice loaner vehicle to drive while recalls were completed on my car. Things worked out well. More

No pressure here-Best car buying experience ever! Mike’s name was given to me by a family member. My niece even called to pave the way. What a nice guy and Jenn— very personable. Overall experience wa Mike’s name was given to me by a family member. My niece even called to pave the way. What a nice guy and Jenn— very personable. Overall experience was great. I think Subaru sells itself. Mike was very knowledgeable and helpful. He and Jenn went out of their way to make this car buying experience smooth. “THE FORCE IS STRONG IN THIS ONE” More

The salesman Ken Mackey was very informative and very helpful when we purchased our Crosstrek. We were treated very nicely when we filled out all the paperwork. When I went for my first oil change everyo helpful when we purchased our Crosstrek. We were treated very nicely when we filled out all the paperwork. When I went for my first oil change everyone was very nice and the experience was taken care of quickly. More

Everyone I dealt with was courteous and knowledgeable. Ken Mackey was eager to answer questions and make me feel welcome. I had already done research on the Forester, in fact I have owned two and an Out Ken Mackey was eager to answer questions and make me feel welcome. I had already done research on the Forester, in fact I have owned two and an Outback before this one. I would recommend Ganley to others More

The staff in the service department are very nice to deal with. They answered my questions. The staff kept me up to date on the progress of the repairs on my car. with. They answered my questions. The staff kept me up to date on the progress of the repairs on my car. More

The contact that I had with everyone in the SERVICE department from beginning to end was excellent! OUTSTANDING CUSTOMER SERVICE SHOWN BY ALL!!! Renewed my faith in this Subaru location as my experienc department from beginning to end was excellent! OUTSTANDING CUSTOMER SERVICE SHOWN BY ALL!!! Renewed my faith in this Subaru location as my experience when purchasing my vehicle was most certainly the exact opposite. More

Just one thing They fixed a recall and when I picked up my car they gave me the paperwork and I left. The next day I received an email telling me my car needed addit They fixed a recall and when I picked up my car they gave me the paperwork and I left. The next day I received an email telling me my car needed additional service. So I looked at the 2nd. page on the paperwork and see that is said I needed a new filter for my HVAC. I wish they had brought it to my attention while I was there and I would have had them do it then since I was already there. It's a good 25 minute drive from my house so it's kind of a pain to have to set up another appointment. That would be my only complaint. More