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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

June 26, 2020

Alfa Romeo Customer for Sales and Service over a year I have bought my Alfa and have my Alfa Romeo serviced at Ganley and they are always a professional organization. I worked Directly with Doug Friedman More

by Johnnyohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Friedman - Alfa Romeo
Aug 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review and positive feedback, it is important to us. We are happy to hear that you are satisfied with the experience you've had at our dealership.

June 26, 2020

Always excellent service I have been coming to Subaru Bedford to service my cars for years. Every service specialist I work with has been great. Chris was patient, friendly an More

by SKORDIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Aug 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued business, we are pleased to know you have had great experiences at our dealership. Thank you!

June 26, 2020

Very helpful Jennifer helped me figure what I needed, since I am a little old lady that drive 1000- 1500 miles per six months , or less since I didn’t drive at all More

by GRAMPERE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for your review of Jennifer and our service department! It was our pleasure assisting you and we look forward to seeing you again.

June 26, 2020

Very professional and helpful. Manager was very helpful when I wasn't happy with the mirror. Was told only some of the cars had the door option mirror. Helped me get the one I thought I had. Andrew will g More

by PHILD1947
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Aundre Hildreth
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for your business and continued support! We hope you are still enjoying your vehicle are happy to hear that Jeffrey and our whole team was helpful and efficient.

Oct 28, 2021 -

PHILD1947 responded

Didn’t set this

June 26, 2020

Excellent service!! Polite and professional customer staff. Especially Jennifer.😊 My vehicle was serviced in an efficient and timely manner. Love the inspection and car wash. More

by M.GILLEYLEN
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to tell us about your experience! It is very important to us that you are completely satisfied with your experience at our dealership!

June 26, 2020

Ganley Volkswagen service was highly responsive, They were patient in explaining my problem clearly and courteously . They followed up, did the work in a timely way and gave individualized service. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Mike Murphy - exceptionalities
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Dee, Thank you for the positive feedback and five star review, we appreciate it!

June 26, 2020

Probably the easiest customer experience I have had in my 50+ years of vehicle purchases Thank you AJ and your organization Now I get concerned with survey minimals More

by SOBOTINCIC
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive feedback! We are happy to hear AJ and our team provided you with such a pleasant experience. Also we are working on the survey restrictions!

June 26, 2020

Easy to get in for service which was fast and efficient. Jennifer was very helpful in answering my questions. Keep up the great service. I appreciate it and love my Subaru! More

by MAMONEKATHY
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the positive review, we appreciate your feedback. Jennifer will be very happy to know that she provided you with such a pleasant experience!

June 26, 2020

Very satisfactory. I was pleased with the covid-19 compliance. Everyone in the waiting area were wearing masks too. Jennifer gave me several updates on the progress of m More

by PAMFIRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JENNIFER LEEDS
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the feedback and five star review. Your safety during these times is extremely important to us!

June 26, 2020

Mike Murphy is fantastic. He took good care of getting my car to the Service Dept and returned in a timely manner. Mike explained accurately what was serviced on my VW. He is extremely efficient, and explain More

by KAYMSWEENEY
Recommend Dealer
Yes
Employees Worked With
Mike Murphy (10 stars)
Aug 04, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for the five star review, we appreciate your feedback! Mike will be pleased to know he earned such a positive review!

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