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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews

123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

June 15, 2020

Mike was wonderful! Very helpful and informative. He took the time to teach me everything about the car. 10/10 would recommend. He was also very patient while I took my time making my decision. More

by TPHILL28
Recommend Dealer
Yes
Employees Worked With
Mike Bryson, Jeffrey Rosen
Jun 16, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations on your new vehicle. We are happy to hear that Mike did an exceptional job.

June 13, 2020

Great buying experience Traded in my 2016 Outback for a 2020 Crosstrek. Great experience through the entire process. AJ was great to work with, and secured me the vehicle I More

by GJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Rosen, Andrew Cabot, Bryan Escott, James Drake
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for purchasing your new Subaru with Aj, James, and our whole team! We are happy to hear you had an excellent experience and hope you are still enjoying the vehicle.

June 12, 2020

I always get great service at Ganley. The staff is courteous and attentive. I purchased three cars here and every time the experiences have been pleasant. Kudos to Larry Boro! More

by joev1950
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, TIM CUSICK, JENNIFER LEEDS, Chris Wiley
Jun 12, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and continued support!

June 12, 2020

Service was good...first impression wasn’t I think I’ve been spoiled having been a toyota customer for over 10 years. I pulled in the service door and sat there. No one came out, no one told me More

by OTISBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Never got a name of anyone
Jun 12, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your feedback. The barriers and tape at hand are to ensure proper social distancing for the safety of our staff and guests during COVID-19. We apologize for any confusion this may have caused.

June 11, 2020

This is a fantastic dealership with great employees. My car was serviced in a timely manner and I had a great experience working with Chris Wiley. He was extremely knowledgeable and helpful. I will continu More

by SMP166
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jun 11, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your continued support and business! We look forward to seeing you again.

June 11, 2020

Chris was awesome!! Great customer service. Friendly and thorough. He gave me good information and a realistic wait time. The complimentary car wash was a plus too. More

by SUZE49
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jun 12, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review of our service department!

June 11, 2020

I had a great experience at Ganley Subaru of Bedford. I purchased a WRX STI from Max and it was great. Everyone was extremely helpful through the entire process. By far the best car buying process I’ve had More

by Lone_wolf
Recommend Dealer
Yes
Employees Worked With
LARRY BORO, Jeffrey Rosen, Max Pipkin
Jun 12, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new WRX! We are happy to hear that Max and the rest of our staff did a great job.

June 11, 2020

A pleasure to deal with Gary was able to find the car we wanted sooner than I thought during the pandemic. We really enjoy our new Forester Limited. Will buy from Ganley agai More

by LBILLING
Recommend Dealer
Yes
Employees Worked With
GARY AXELBAND, Jeffrey Rosen, Bryan Escott
Jun 11, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new Forester! We hope to see you again in our service department.

June 10, 2020

Reception person named Andrew was very helpful. Chris Reception person named Andrew was very helpful. Chris the service counter person was very helpful and answered questioned that saved me from unnece More

by P.IVERSEN
Recommend Dealer
Yes
Employees Worked With
Andrew that took the initial call was excellent and assisted my need as nee customer by knowledgeable direction. , Chris Wiley
Jun 10, 2020 -

Ken Ganley Subaru Bedford responded

Thank you for your review and we look forward to seeing you again!

June 10, 2020

Very helpful and accommodating I was hesitant to buy a new car during the pandemic, but they made it very easy and observed social distancing. At my request, we did most of the nego More

by ABARACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Cabot, Bryan Escott
Jun 10, 2020 -

Ken Ganley Subaru Bedford responded

Congratulations again on your new vehicle! We hope to see you again in our service department.

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