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Ken Ganley Subaru Bedford

Bedford, OH

4.1
1,606 Reviews
Welcome to Ken Ganley Subaru Bedford Our Cleveland area Subaru dealership proudly serves the Lake County and Summit County region, where we offer a wide selection of new Subaru models and used cars. Our dedicated sales and service teams work to provide expert vehicle knowledge and professional service for all your vehicle needs. We are available six days a week and are more than willing to assist you every step of the way through your car buying experience. Our finance professionals are on standby to answer any questions on your leasing and financing options, and our service technicians will happily offer their expert car advice on any questions you may have about our Subaru service or parts. Eco-Friendly and Community Oriented For years, our dealership has partnered with a variety of Charities and Organizations to bring our neighbors in Cleveland, Beachwood, Shaker Heights, Solon and Cleveland Heights closer together. At Ken Ganley Subaru Bedford we enjoy helping others succeed as well as providing an Eco-Friendly atmosphere at our dealership. Our facility has achieved the Subaru Eco-Friendly Retailer certification and we continue to assist our communities in preserving a clean and safe environment. Stop by Ken Ganley Subaru Bedford and treat yourself to a test drive in a brand-new Subaru model of your choice. You can also tour our dealership by visiting our Tour page, or see it in person! We are conveniently located at 123 Broadway Ave. Bedford, OH 44146. For any questions on our Subaru inventory in Bedford, or if you wish to speak with a member of our sales team, feel free to contact us at (888) 853-6593 so we can reach out to you. Come find your dream Subaru Today. Our team can't wait to serve you!
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123 Broadway Ave

Bedford, OH

44146

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Showing 1,606 reviews

January 29, 2021

I had a wonderful experience getting my new lease. Mike Bryson is the best salesperson I’ve ever had. He was knowledgeable and helpful beyond what was necessary. More

by jmb32085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

It was a pleasure to assist you in leasing your new Subaru! We hope you are continuing to enjoy the vehicle and please come back to see us as your lease nears an end.

January 27, 2021

Best car buying experience.....EVER! Couldn't ask for an easier process from beginning to end. Mike was extremely knowledgeable and immediately honed in on exactly what I was looking for in a vehicle. The n More

by jasoncrowe434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Jason, we greatly appreciate your business and you taking the time to leave us this great feedback on your experience! We are thrilled to hear that from start to finish your experience excellent and Mike made the process smooth and enjoyable. We greatly appreciate your referrals and look forward to assisting you again in the future. Have a great day.

January 26, 2021

Mike Bryson is the best. This is the 5th car I have bought with him. Will not buy from any other sales person but him. More

by dbrindle4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for your continued support and we hope you are loving your 5th vehicle from our team as much as you loved the 4 before! We look forward in assisting you to purchase your 6th vehicle from Mike and our team when the time comes!

January 25, 2021

I got my first car from them and all went really well. Loved all their services and time and cooperation. I deducted a star only because I was provided with the wrong key for my second one. I informed t More

by nm
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for choosing Ganley Subaru and Mike and allowing us to assist you in finding the perfect vehicle! We are so happy to have made another relationship with a customer and look forward to assisting you in your next vehicle purchase. We want to apologize for the miscommunication with the key.

January 25, 2021

I am very pleased with the experience I received at this dealership. My salesman was extremely helpful and I did not feel pressured or uncomfortable at all. He made sure to do everything he could to help me More

by CULPD2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael kruty , Jeffrey Rosen
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to leave feedback, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 25, 2021

Had such a great experience here! Mike Bryson was knowledgeable and honest to assist me in making the best choice. I was overwhelmed going into the whole experience but Mike let me ask all the questi More

by gshipta10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben in financing was very helpful, quick, and made me laugh even with stressing over such a big purchase!
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for taking the time to leave feedback, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 18, 2021

This is our 3rd Subaru purchased through Bryson! He truly makes the buying/leasing process so easy. No pressure ever and knows his cars inside and out. He really gets you the best deal you could get and does More

by Ebuda326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Thank you for purchasing your 3rd Subaru from Mike Bryson and our Subaru team! We are happy to hear about your excellent experience. We look forward to seeing you again.

January 12, 2021

We just picked up our fourth Subaru from Ganley of Bedford. Mike Bryson has been our representitive every time and we recommend him without reservation. He knows his product line thoroughly and is v More

by Todd R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bryson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Todd, thank you for your business and continued support! We hope you are still enjoying your vehicle and come see us in our service department.

January 08, 2021

Told me a $750 discount would be applied to the vehicle price but literally within the hour of me being scheduled to pick up the vehicle and already having a deposit down, they tell me it's a stupid VISA g More

by Shaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffrey Rosen
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

Shaw, we apologize for the miscommunication. We always want to be transparent and we sorry to hear that this instance was not communicated properly. Thank you for bringing this to our attention.

January 04, 2021

After seeing a listing on cars.com I got to the dealership to find the listing was $5k more and they wouldn't honor the internet price More

by genebean
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Escott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Ken Ganley Subaru Bedford responded

We are sorry to hear about this lack of communication and appreciate you bringing this to our attention.

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