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Ken Ganley Subaru Bedford
Bedford, OH
1,606 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,606 reviews
May 05, 2020
I received great service on everything. My car was in for an airbag repair and when they ran their standard diagnostics on my car the repair costs for the (3) separate things they found was very reasonable an airbag repair and when they ran their standard diagnostics on my car the repair costs for the (3) separate things they found was very reasonable and included labor costs. I’m a big fan of the Subaru brand. More
by GRIFFINSARA18
Verified CustomerEmployees Worked With
TIM CUSICK, Chris Wiley, Jim Buehner, Matt Heilmann
May 05, 2020
air bag recall - done in 1 hour - thank you Love my Forester and the service at Ganley. Customer service rep was good - sorry don't know his name. Place was very clean. Thank you Love my Forester and the service at Ganley. Customer service rep was good - sorry don't know his name. Place was very clean. Thank you More
by JDZIGIEL
Employees Worked With
Chris Wiley
May 05, 2020
total care From Mike Bryson arranging to have my car picked up for me to Jennifer in maintenance keeping me informed and helping me decide the most important ite From Mike Bryson arranging to have my car picked up for me to Jennifer in maintenance keeping me informed and helping me decide the most important items to take care of, I am so grateful. Haven't driven the car yet and am looking forward to doing so. More
by GINNY4
Employees Worked With
Jennifer, Eddy who picked up my car. , Mike Bryson
May 05, 2020
Very good The only issue we had was how we had to push them to give us an acceptable amount for our trade in. Megan Parks was Exceptional! The only issue we had was how we had to push them to give us an acceptable amount for our trade in. Megan Parks was Exceptional! More
by JANEFERD
Employees Worked With
Bryan Escott, James Drake
May 04, 2020
With everything that is going in my experience was great Ken offered for us to call with any questions or need help setting the car up Ken offered for us to call with any questions or need help setting the car up More
by BOBT9720
Employees Worked With
KEN MACKEL, Jeffrey Rosen, Bryan Escott
May 04, 2020
Down to business Quick and straight to the point deal. Minimal haggling...thank goodness! Not hours of dealing with the back and forth and then bringing the "closer" i Quick and straight to the point deal. Minimal haggling...thank goodness! Not hours of dealing with the back and forth and then bringing the "closer" in. No one has time for that. Thank you. ps My daughter loves her new Forrester Sport! More
by TRACICOMBS
Employees Worked With
Jeffrey Rosen
May 04, 2020
Very disappointed that only 1 employee was wearing a mask. All employees were congregating in one are with no social distancing. Did not make me feel great about getting into my car after service that a mask. All employees were congregating in one are with no social distancing. Did not make me feel great about getting into my car after service that any kind of cleaning or sanitizing took place after your employees were in my car. Chris was the only person wearing a mask. More
by jeancbelfiore
Employees Worked With
Chris Wiley
May 04, 2020
Easy transaction during a difficult time The staff at Ganley went above and beyond to provide a high level of service. From the home selection process to the friendly and professional Q and The staff at Ganley went above and beyond to provide a high level of service. From the home selection process to the friendly and professional Q and A, all went very smoothly. More
by JOSEPH.MILANO
Employees Worked With
Wayne Frejovsky, Alaina?, Jeffrey Rosen
May 01, 2020
Excellent Buying Experience We purchased a 2020 Subaru Impreza, the buying experience was trouble free. The sales and finance people where very professional and answered all our We purchased a 2020 Subaru Impreza, the buying experience was trouble free. The sales and finance people where very professional and answered all our questions. The car was serviced and ready to go in a short period of time. We highly recommend Ganley Bedford Subaru. More
by WZAREFOSS
Employees Worked With
Dayton Ware - 5 stars, Jeffrey Rosen, Max Pipkin, Peter Kash
May 01, 2020
Service was excellent and Jim made everything go smoothly and kept me informed as the appointment went on.. Everyone was very friendly and courteous. Social distancing was well observed. and kept me informed as the appointment went on.. Everyone was very friendly and courteous. Social distancing was well observed. More
by HEEMS48
Employees Worked With
Jim Buehner
