Ken Ganley Subaru Wickliffe

I brought the car in because it seemed the transmission was taking to long to switch from Reverse to Drive. They tested the car and Robert explained that the Newer CV Transmission takes a little longer to was taking to long to switch from Reverse to Drive. They tested the car and Robert explained that the Newer CV Transmission takes a little longer to engage. I just wanted it checked and they did that. More

Friendly, knowledgeable, and polite from service Karl Koch sales Scott Bennett to general manager Charles!!!!!!!!!!! Everything was explained to me about the Forestor. Helped set up BlueTooth and date/t Koch sales Scott Bennett to general manager Charles!!!!!!!!!!! Everything was explained to me about the Forestor. Helped set up BlueTooth and date/time. I have already recomended the dealer and Forestor to some friends. Michael G Strainic Sr. More

Took vehicle in to have accessories installed that were not in at the time car was delivered. Quality and friendliness off the staff was good. Took a bit long to complete the job as I had to wait a bit a not in at the time car was delivered. Quality and friendliness off the staff was good. Took a bit long to complete the job as I had to wait a bit after I was called to come pick up car when done. More

I bought a lemon from Ganley Subaru East and they refused to fix the car. The car showed problems days after buying, and we found out later that they knew of the problems. to fix the car. The car showed problems days after buying, and we found out later that they knew of the problems. More

Great, People, Great Prices and a truely pleasureable experience. No other dealership could beat their prices or selections. Having spent countless hours inside a dealership wondering what was going on experience. No other dealership could beat their prices or selections. Having spent countless hours inside a dealership wondering what was going on, Ganley Subaru kept us aprised of everything as the deal progressed. Honesty and trustworthyness is what I experienced from all those I had the pleasure of meeting. I definately recommend Ganley Subaru to anyone looking for a quality Pre-Owned vehicle. More

Great dealership, great salesman. I've purchased 3 vehicles from Ganley, the latest being on Dec.26. Kolin Sanders was my salesman for the 2nd time. He is fantastic. Even though my husband and I arriv vehicles from Ganley, the latest being on Dec.26. Kolin Sanders was my salesman for the 2nd time. He is fantastic. Even though my husband and I arrived at the dealership in the middle of a nasty snow storm, Kolin made the experience as smooth as possible. We had previously emailed him, letting him know what vehicle we were interested in, and he had it cleaned off and ready for a test drive. He and Rich in finance got us a great deal. No high-pressure tactics, and very friendly. We are very happy with our "new" used vehicle, and we will certainly recommend Kolin and Ganley to friends and family that are in the market for a vehicle. More

I was very please with the outcome of the purchase. I went to two other dealerships prior to stopping in and Ganley was the only one who was out for the consumer and not the dealership. I appreciate the went to two other dealerships prior to stopping in and Ganley was the only one who was out for the consumer and not the dealership. I appreciate the patience and outcome, plus it was what I wanted, and not what they wanted to give me. More

I was very happy with the work that was done. Everyone has always been friendly and helpful. Sorry that Suzuki filed bankruptcy. My wife and I both have Suzuki vehicles and we love them. has always been friendly and helpful. Sorry that Suzuki filed bankruptcy. My wife and I both have Suzuki vehicles and we love them. More

I had to bring my Legacy in for a fluke issue with the oil level switch (metal debris in the oil was causing false reading). I was extremely satisfied with the service I received starting from the drop of oil level switch (metal debris in the oil was causing false reading). I was extremely satisfied with the service I received starting from the drop off, getting the loaner to the final repair and pick up of the car. The issue was explained to me clearly and in great detail. I was notified in every step of the process. It was nice to have been given the choice of leaving the car there until Thursday when the parts arrived or coming to pick it up being assured it was safe to drive and bring it back in when the parts arrived. I am over the moon for this dealership and with our new Legacy. I will and have recommended this dealership to others and hope that all my service experiences in the future are as great as this one. Janet Krajc More

If you are looking for a used car at a great price, dealing with a straight-forward, up-front, helpful sales person - Kolin is your man & Ganley is your dealership! We were searching for a clean, h dealing with a straight-forward, up-front, helpful sales person - Kolin is your man & Ganley is your dealership! We were searching for a clean, high-quality, low-mileage Lincoln MKT. We tried to find one locally (Detroit Metro area); however, it was impossible to meet the terrific deal Kolin @ Ganley Subaru of Wickliffe, Ohio offered us. We were extremely impressed with Kolin's professionalism, service and assistance. Over the phone, Kolin provided us with all of the information we needed on the vehicle, provided a free Car Fax report, and a great price range for our trade-in. A comparable deal in the Metro Detroit area was $6,000 more. Needless to say, the deal Kolin offered made it well worth our trip to Ohio. When we arrived,, we were greeted by the friendly folks @Ganley, a vehicle that was in spotless condition, and no unexpected surprises on our trade-in. We have never had such an honest, up-front, straight-forward used vehicle purchase experience. It was a delightful experience - which restored our faith in the used-car sales market. WOW - if all of our experiences were like this one, we would have purchased far more vehicles over the years - instead of dreading it and wondering if we were getting a fair deal. All in all, we're confident you will not find a cleaner, high-quality vehicle at a terrific price with GREAT service people than you will at Ganley of Wickliffe,OH. For those of you living in OHIO, you are fortunate to have such a great local dealer. For those living outside of Ohio, it is well worth the drive! Thank you guys for the best used-car purchase experience we've ever had in over 50 years! Les McClellan Susan Garrity, PhD More