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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
238 Reviews

238 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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April 18, 2024

The service adviser was friendly and clear about what was to be done and how much it would cost. More

by Dr. Compustien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're happy your service visit was so positive. Thank you for choosing Ken Ganley Subaru Wickliffe!

April 18, 2024

Service was quick and through. The waiting lounge was clean and comfortable. Service performed at a competitive cost. More

by p. j.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you found our service quick and thorough at Ken Ganley Subaru Wickliffe. We strive for a comfortable environment while providing competitive pricing, so it's great to see we hit the mark! Thanks for your feedback.

April 17, 2024

Ganley was very friendly and completed the six month services in a very prompt manner plus a car wash. More

by j?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you had a positive experience with our service team at Ken Ganley Subaru Wickliffe. Thanks for the review and we hope your car is feeling fresh after its wash!

April 05, 2024

Very helpful. Explained what needed to done the cost and about how long it would take. Offered transportation home. I decided to wait. Kept me informed until my ca More

by Ms Trinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Ms.Trinity! We're glad to know that our team at Ken Ganley Subaru Wickliffe was able to provide you with excellent service and keep you informed throughout the process. Thanks for sharing your experience!

March 30, 2024

I love this dealership. I like going in for service and they know my name. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Swansinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla LaMonica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We really appreciate you taking the time to leave Ken Ganley Subaru Wickliffe this awesome review, thank you!

March 22, 2024

The service department solved what I thought was going to be a complicated problem quickly and easily and at no cost to me, and they arranged a Lyft ride to bring me back o the dealership so I could drive my More

by dianeeden120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 24, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2024

Excellent. Service Dept. Technician Christopher G. and Service Writer Jason C. gave outstanding service and assistance. More

by wisekaren57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Grad, Service Technician
Mar 15, 2024 -

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your review! We're so happy that Christopher and Jason earned your 5-stars! -Ken Ganley Subaru Wickliffe

Mar 15, 2024 -

wisekaren57 responded

My pleasure, most welcome!

March 08, 2024

I had zero desire to get a new car. My previous Crosstrek was one payment away from being paid off, but it was due for several service repairs that totaled over $2K. As much as I didn More

by heibersr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joy Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jason, Joy and Joe made your experience at Ken Ganley Subaru Wickliffe a positive one. It's great to see how well they took care of you throughout the process! We appreciate your trust in us for both service and sales needs. Enjoy your new Crosstrek!

Mar 11, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 07, 2024

Joe at the Service Department is outstanding! ! He kept me informed every step of the way until my car was running perfectly! Great experience! More

by sallyrochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Ken Ganley Subaru Wickliffe responded

Sally, it's fantastic to know that Joe provided you with such great service at Ken Ganley Subaru Wickliffe. We're glad your car is running perfectly now! Thanks for sharing your experience.

February 29, 2024

Jason as always was very thorough and polite! Giovani, also was very polite! Thanks to both of these gentleman! More

by spbne
Recommend Dealer
Yes
Employees Worked With
Jason Caja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani
Mar 01, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know that Jason and Giovani provided you with a great experience at Ken Ganley Subaru Wickliffe. Thanks for the positive feedback!

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