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Ken Ganley Subaru Wickliffe - Service Center

Wickliffe, OH

4.9
385 Reviews

385 Reviews of Ken Ganley Subaru Wickliffe - Service Center

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November 08, 2022

Joe was friendly and helpful. I appreciated that he knew I had to wait for my service and got the job done quick. More

by myers2263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 14, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Safe travels!

Nov 14, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you have a great day!

November 02, 2022

Easy appt. Good greeter. Timely information by internet. Advisor went over details at the end. More

by gdrklr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 08, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

Oil change and routine service done. Fast. Well done. Pleasant surroundings and staff. Good job More

by Jlsharaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Nov 08, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your positive comments about Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

November 01, 2022

I have been coming to this dealership for service for years. Joe Vitale was the best service representative that I have dealt with. He was personable and efficient and I was out of there within an hour. More

by Kmc952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe vitale
Nov 07, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 07, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 26, 2022

My oil change appointment was scheduled for 10/19 while out of town I picked the wrong week when I made my appointment. I showed up today and discovered it was the wrong date. Joe Vitale service advisor wa More

by Dawnsubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Oct 31, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2022

Joe Vitale is an outstanding ambassador for your brand. He was respectful, kind, and considerate throughout our interaction. He went the extra mile (no pun intended) to ensure we had what we needed. We wer More

by jillcooper88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Oct 29, 2022 -

Ken Ganley Subaru Wickliffe responded

Jillcooper88, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2022

Franco was very professional , courteous and efficient. His interest in care and taking care of my vehicle was very much appreciated. I highly recommend Franco and Ganley of Wickliffe. More

by Ra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Lanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2022

I have been getting my Subaru serviced at Ganley Wickliffe for years. Very professional work and personal. Today Joe Vitale helped me & he was terrific. More

by Maddieg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale 5
Oct 17, 2022 -

Ken Ganley Subaru Wickliffe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2022

This was my first visit to Ganley Subaru in Wickliffe and felt so welcome and comfortable with my service advisor, Joseph Vitale. Along with Joe, the staff was friendly and kind! I’m confident that I will b More

by Maresie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vitale
Oct 15, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 10, 2022

Joe Vitale went above and beyond. I appreciate everyone's help. I highly recommend and will definitely be back! More

by cg84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Vitale
Oct 13, 2022 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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