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Franco Lanese
Franco Lanese at Ken Ganley Subaru Wickliffe
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Franco Lanese

Service Advisor

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
42 Reviews

Dealership Experience

7 yrs, 9 mos

Industry Experience

11 yrs, 8 mos

5.0

42 Reviews

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42 Reviews of Franco Lanese

April 23, 2024

Dealership Rating
Employee Rating

Our Sales Rep was amazing. Lots of patience for us as we were considering different vehicles and different senarios. More

by aya.ophir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Leovic, Brandon Miles, Gino Palombo

Helpful
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Apr 24, 2024

Ken Ganley Subaru Wickliffe responded

We're glad to know our team was able to assist you patiently as you explored different options at Ken Ganley Subaru Wickliffe. Thank you for sharing your experience, we appreciate it!

November 29, 2023

Dealership Rating
Employee Rating

This is my 8th Subaru from Ganley Subaru of Wickliffe. Brandon Miles, Joe Russo, Mike Kaminski, and the entire team make sure that I get the best car and deal for my needs. I have no reason to look at oth More

by Alex R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Swyt Jr. , Brandon Miles, Mike Swansinger, Joseph Russo

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Nov 30, 2023

Ken Ganley Subaru Wickliffe responded

Alex, we're delighted to know that our team at Ken Ganley Subaru Wickliffe has consistently provided you with great service. Thank you for your loyalty and trust in us! Enjoy your 8th Subaru!

Dec 01, 2023

Ken Ganley Subaru Wickliffe responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2023

Dealership Rating
Employee Rating

Real nice place good work on time always can just wait and get done and leave More

by KAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja, Erica Caja, Serge Akilimali, Darren Beck, Michael Campoletti, Larry Clement , Phil Almas, Lourdevic Delva

Helpful 1
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May 02, 2023

Ken Ganley Subaru Wickliffe responded

Hi Kaiser, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2023

Dealership Rating
Employee Rating

Great service as usual. This place really takes care of their customers. Thanks again Subaru Wickliffe sales and service. More

by SWANSINGER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja, Dario Miocic, Mike Swansinger, Serge Akilimali , Michael Campola, Lourdevic Delva, Jim Gentile, Rich Llyod

Helpful 1
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May 02, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 30, 2023

Dealership Rating
Employee Rating

They provide consistency great service, I will only take my car there. You won’t be sorry when you go there. More

by SJEWLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 02, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

April 23, 2023

Dealership Rating
Employee Rating

Awesome team, swift response, immaculate service, dependable, clean premises, not to forget good coffee in the waiting area. More

by SURYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 25, 2023

Ken Ganley Subaru Wickliffe responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Ken Ganley Subaru Wickliffe and look forward to seeing you again next time!

Apr 26, 2023

Ken Ganley Subaru Wickliffe responded

Surya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Subaru Wickliffe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2023

Dealership Rating
Employee Rating

Place is very clean, everyone Sean to work great together , a nice experience for me. More

by JOEKOLENCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher , Phil Almas

Helpful
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Apr 21, 2023

Ken Ganley Subaru Wickliffe responded

Thank you, Joe! We're so proud of Sean and the team for making this a five-star experience! - Ken Ganley Subaru Wickliffe

Apr 26, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. If you have any further questions, please give us a call. We're always happy to help!

April 20, 2023

Dealership Rating
Employee Rating

good communication throughout process. Felt the radiator flush was bit steep. Car was returned cleaned and repaired. Overall I choose to maintain my car with your dealership for the care t More

by CAVSCHEF1641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja, Michael Campoletti, Larry Clement

Helpful
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Apr 24, 2023

Ken Ganley Subaru Wickliffe responded

Thank you for trusting the Ken Ganley Subaru Wickliffe team with the care of your vehicle! We appreciate your feedback and look forward to serving you again next time!

Apr 26, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 20, 2023

Dealership Rating
Employee Rating

i had may vechicle serviced without a appointment and within the estimated time. great job More

by RICHARDGOZELANCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 21, 2023

Ken Ganley Subaru Wickliffe responded

Thank you for visiting Ken Ganley Subaru Wickliffe, Richard! We appreciate you taking the time to share your experience and hope to see you again in the future!

Apr 26, 2023

Ken Ganley Subaru Wickliffe responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

April 06, 2023

Dealership Rating
Employee Rating

The service department at Ken Ganley is top notch. They are well organized, kind and honest More

by Lashcroft
Recommend Dealer
Yes
Helpful
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Apr 08, 2023

Ken Ganley Subaru Wickliffe responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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