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Ken Ganley Toyota Pittsburgh
Pleasant Hills, PA
2,004 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,004 reviews
May 14, 2024
Fair service and fair pricing, service department has been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working orde been extremely easy to work with. The dealership should put used vehicles through a more detailed review and make sure all items are in working order. Also the vehicle should come two keys and not fall on the new owner to furnish the second key. I would give a five star review if the vehicle I purchased had came with two keys, and wouldn't have spend the majority of the first month back at the dealer with issues that would have been addressed prior to it leaving the lot. I am very grateful for the service and issues be corrected free of charge but it was back TWICE for the same issue. Like I said, the vehicle I purchased four weeks ago spent two weeks in service (Ken Ganley and Ron Lewis) instead of with me, for issues that should have been addressed prior to sale. More
by JRB_342
Verified Customer
Helpful May 14, 2024
Bought a car for 30k from them, was told they’d send me the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and the 2nd key in the mail after purchase since I was to get 2 keys with the vehicle. 2 months later, still no key. I call the dealer multiple times and they say they’ll have their key maker come out to me to make one and that never happened. I make an appointment so I can just get my second key for the car. I show up to the appointment…they didn’t order the right key despite knowing the car I drive and the work order specifying a FOB and key. I live rurally so this was an hour drive for me and 40 minutes in the waiting room to be told this info. I reschedule an appointment for a later date and they finally program the key and fob but they give me a fob that’s missing a button. Done with this dealer. Love Toyota but I won’t be coming back to Ganley for anything. And I know it’s the sales and finance people’s job but the upselling of services is really annoying especially when they can’t even get the service of providing me a second key to a 30k vehicle. If I bought that stupid paint protection or whatever, I can’t imagine the hoops this dealer would put me through just to use it. More
by LONGB1207
May 12, 2024
Lisa is awesome Friendly smiling just a wonderful person Thank you for having such a great person employed at Ken Ganley. Time for a raise !!!!!! I will be back !!! person Thank you for having such a great person employed at Ken Ganley. Time for a raise !!!!!! I will be back !!! More
by Trac0919
May 11, 2024
Easy to work with and a very friendly environment. Danilo kept me informed about the process. Danilo kept me informed about the process. More
by msedlar
May 11, 2024
I felt comfortable during my purchasing of my new car. I was treated with respect and felt my salesman was courteous and reliable .I was given the information I needed in an understandable way. I was treated with respect and felt my salesman was courteous and reliable .I was given the information I needed in an understandable way. More
by klsluvsdogs
May 10, 2024
Everyone is friendly and knowledgeable and I am always treated fairly and with respect. I will definitely recommend them to anyone. treated fairly and with respect. I will definitely recommend them to anyone. More
by XS3BVBN
Employees Worked With
May 10, 2024
This dealership is so easy to work with. I went in for a recall and it happened to be close to the time for my oil change. They did all with an hour which is unheard of. They also sent a vid I went in for a recall and it happened to be close to the time for my oil change. They did all with an hour which is unheard of. They also sent a video for the inspection. Very impressive so glad I chose Ken Ganley More
by Jeepgirl054
May 10, 2024
Thank you for making this process so easy. The guys processing our paperwork were quick and efficient. 🤩 The guys processing our paperwork were quick and efficient. 🤩 More
by tdarroch
May 10, 2024
The salesperson was Jake Puckett and he was wonderful. Very patient with me as my last car was 31 years old and things have sure changed with cars. Much appreciated for all of the help. Very patient with me as my last car was 31 years old and things have sure changed with cars. Much appreciated for all of the help. More
by TILDAKA
