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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,588 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,588 reviews

August 07, 2022

Disappointed in sales department. Trade in value is extremely low. Charge higher MSRP - new vehicle More

by 21PURPLE15
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cronauer
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

August 07, 2022

Our salesman Danilo was fantastic. He really went above and beyond what we expected coming in. We will buy again from him within the next 3 months because of his honesty. Hybrid Rav4 f More

by Vogeltodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Todd, It's fantastic to hear that Danilo provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

August 06, 2022

Great salesman who was awesome in getting us the new truck and others at the dealership where very friendly and professional More

by Cunningk0501
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2022

Ordered a new Rav-4 Hybrid several months ago from Jamie. He was extremely helpful and talked me through every step of the process. I received consistent updates for arrival and the purchase process was easy More

by Adam B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie McNamara
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello Adam, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2022

my tire sensors havn't worked since i looked at the jeep and service just didn't want to fix it. very disappointed with service More

by JAF1814
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future.

August 05, 2022

We had an awesome experience with this dealership. Our car buying and selling transactions went pretty smooth. More

by Neela_neupane
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2022

Service was fast. Staff friendly. Cell phone service in waiting area us bad. No wifi in waiting area. Add wifi to cover waiting zrea. More

by PGHPOOH
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2022

Josh (Advisor) as usual was great, very customer service oriented! Keep it up! Technician's work quality was poor: 1. All new winter tires' air pressure was set at 46 psi, max is 44 psi! 2. Mileage la More

by BONNYKURIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Bonnie, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 31, 2022

The dealership is great. Everyone is friendly. I never had an problems when servicing my previous car. More

by Garstokey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Aug 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi Garstokey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2022

Buying a car from Ken Ganley Toyota was a really positive experience for me. I felt that the salesman I worked with, Nick Marshall, really paid attention to what type of car I wanted and what features were i More

by Gretchen P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Aug 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Aug 02, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello Gretchen, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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