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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,705 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,705 reviews

January 06, 2022

I went to 5 other dealerships and not one person came out to speak to me. Within a minute of me stepping out of my car Rodrigo was out and asking me what he could do for me. Amazing place to purchase a vehi More

by Rerrichas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Rodrigo and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.

January 05, 2022

Will need to return to complete repair. Parts had to be ordered to repair leak. More

by BBAKOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jan 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Toyota!

January 04, 2022

My wife and I went in knowing what we were looking for and cut through the usual sales pitch straight into the garage. Rodrigo will do whatever he can to accommodate you, just be upfront so he knows what More

by jcwilson71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review! We are thrilled that Rodrigo had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota!

January 04, 2022

Both Cronauer and the finance manager John was intent on deceiving me on the sale. I am happy with the truck but not how this deal came out to be. They undervalued my trade in and overrated the apr on the f More

by Ricky Aban
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Mesko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Cronauer
Jan 04, 2022 -

Ken Ganley Toyota Pittsburgh responded

Mr Aban I am so sorry you walk away from your purchase feeling this way. I can assure you we would never deceive any client as that relationship is sacred and one that we view lasts a lifetime not just in one transaction. If anything seems unsatisfactory in your agreement I would like to personally reach out and go over any/everything. I assure you we want you to be excited not just about your awesome redesigned Tundra but confident you made the right choice with the right people. I will be reaching out tomorrow to discuss and make sure you feel better about the process and can truly enjoy what you have worked hard for! Justin M Yelling General Manager

January 03, 2022

This is hands down the best service department that I have ever dealt with! I have owned several new vehicles and patronized their respective service departments, and Ken Ganley's staff is ALWAYS ready t More

by SCHILLING.JEFFREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Brooks Jr.
Jan 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2022

I love my Rav4 Michael Moore is the best salesman ! He I love my Rav4 Michael Moore is the best salesman ! He helped the arrange everything I needed More

by ZANLUVSYOU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Ken Ganley Toyota Pittsburgh responded

We appreciate your business and our team looks forward to serving you again soon!

December 31, 2021

Very friendly people. They make you feel like part of their family. All and all very good experience! More

by clarkemwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Ken Ganley Toyota Pittsburgh responded

Clarke, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

December 30, 2021

This was my second ever experience buying a car. The first experience was with a different dealership and it was terrible. So I was extremely nervous. However I didn't feel any pressure, and everyone at More

by Kouen0223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

December 29, 2021

Service representative was very good. Came in for oil change and rotation. I had three different coupons ($25, $20 off and $39.95 oil change) was showed all three and said to use whichever was the cheap More

by TEKTOOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa?, Tony Brashear
Dec 30, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. Please don't hesitate to reach out to us directly, we would appreciate the opportunity to address any concerns you may have. We appreciate your business and hope to see you again!

December 29, 2021

I have a very nice experience. Everyone was friendly and helpful. I never felt any pressure and they explained all my options. More

by JEZIMM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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