John Fera
John Fera at Ken Ganley Toyota Pittsburgh
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John Fera

Used Car Sales Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.7
26 Reviews

Languages Spoken

English English

4.7

26 Reviews

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26 Reviews of John Fera

April 11, 2024

Dealership Rating
Employee Rating

Very comfortable and nice Toyota RAV4 hybrid. Fuel economy is most important in this vehicle. More

by RANAPAILYJOHN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Ken Ganley Toyota Pittsburgh responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Toyota RAV4 Hybrid! If there is anything we can assist you with in the future, please let us know.

March 05, 2024

Dealership Rating
Employee Rating

There are many friendly people that work there, The people at Ken Ganley are accommodating when it comes to bringing my pup with me, the coffee is great, the front desk lady is so sweet. Anthony and t More

by MMAFFEO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shaun Muldoon, Anthony Tour

Mar 05, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Anthony can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 23, 2024

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Employee Rating

Love these guys! They are a great team. Scott Masters is very professional and fun to work with. And thank you Jared Fleming for going the extra mile to get things as More

by ILLUSTRIOUSFINISHING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Scott and Jared here at Ken Ganley Toyota Pittsburgh. Congratulations on yoru new vehicle! We appreciate your business and hope to see you again soon!

January 21, 2024

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Employee Rating

Lisa accommodated my appointment at the last minute. Great service. I l appreciated the video from Josh. More

by Tharbert063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for Lisa and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 05, 2024

Dealership Rating
Employee Rating

Excellent sales experience, no pressure. Knowledgeable staff. No owners manual in the used car - weird. Will see about future service can't say anything about it yet. More

by ROBERTPERSICHETTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Hirsh, John Mesko

Jan 05, 2024

Ken Ganley Toyota Pittsburgh responded

Robert, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 31, 2023

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Employee Rating

Went to Ken galley toyota for my daughter's first car purchase. It could not have gone better! Starting with the salesman Doug, and ending with John in finance, they made the experience fun, easy and edu More

by japmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Hirsh, John Mesko

Dec 31, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance!

December 07, 2023

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Employee Rating

Everyone was super nice. I never feel pressured to make a decision on the spot. Awesome experience 😎 More

by tdarroch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2023

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 23, 2022

Dealership Rating

Rick was easy and kind to work with. The whole process was fast and transparent. I was in and out. More

by SETHRANSON1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Cronauer, Shaun Muldoon

Aug 23, 2022

Ken Ganley Toyota Pittsburgh responded

Here at Ken Ganley Toyota Pittsburgh, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience here with Rick. We appreciate your review!

May 27, 2022

Dealership Rating
Employee Rating

Very helpfull and friendly staff - Service center is clean and easy to wait in. Coffee is free! More

by JOELNATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 28, 2022

Ken Ganley Toyota Pittsburgh responded

Hi, we're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

May 13, 2022

Dealership Rating

Very pleased with my experience buying a used car from Doug, and I would recommend this dealership to my friends. More

by SHIVEYV
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Hirsh , Shaun Muldoon

May 16, 2022

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Thanks for the recommendation, and have an amazing day!

1

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