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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,658 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,658 reviews

September 17, 2020

Terrible Customer service! Rude staff, no consideration of people!s time. Can not even return an email. They just lost us as customer, taking my business elsewhere.! More

by Disappointed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
Sep 21, 2020 -

Disappointed customer responded

I did send an email last week with no response

Sep 21, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bob Kilmeyer rkillmeyer@ganleyauto.com

August 14, 2020

Jared was a great sales man. He got me the best deal possible for my age and was very personable, knowledgeable and respectful. I would recommend him to anyone. More

by Leon Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ratana Ny
Aug 17, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review, Leon! We're glad to have Jared on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

August 07, 2020

Great to deal with! The overall experience was great, I enjoyed dealing with Jared Fleming he took care of all my needs and kept me well informed throughout the whole pro More

by Paul F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
Aug 11, 2020 -

Ken Ganley Toyota Pittsburgh responded

We cannot thank you enough for your wonderful review of Ken Ganley Toyota and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ken Ganley Toyota Pittsburgh Team

July 30, 2020

Great experience! The salesman was very knowledgeable and patient and walked me through all my buying options. Overall fantastic experience. I would recommend this dealer and salesman to anybody. More

by skellydelo13
Recommend Dealer
Yes
Employees Worked With
Scott Masters
Aug 03, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ken Ganley Toyota Pittsburgh Team

July 18, 2020

Positive, kind & professional I met with Gary Fritch who was very concerned that I get vehicle I wanted & the payment I needed. No pressure received. I am happy with my new 2020 Ra More

by MCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny
Jul 21, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review! We're glad to have Gary on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

July 03, 2020

Michael was wonderful! He was so friendly and helpful! He worked diligently on getting us into the truck we wanted! I highly recommended going in to see him! More

by Hdcolt19
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Jul 06, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ken Ganley Toyota Pittsburgh Team

June 29, 2020

I only came for a car inspection & came home with a new used I got a GREAT deal on my purchase of a 2016 Toyota Rav4 SE. Everyone was very nice and very helpful and I am thrilled to pieces. More

by marjorieam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McMaster
Jul 01, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Thanks for choosing Ken Ganley Toyota! Sincerely, The Ken Ganley Toyota Pittsburgh Team

June 03, 2020

Couldn't ask to be treated, no pressure, they listen to what we were looking for and what we were willing to spend and found the perfect car for my daughter More

by Chip.cluley
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, The Ken Ganley Toyota Pittsburgh Team

June 01, 2020

Not Trustworthy At All They totally lied and said we had a deal and they were holding a truck for me, but when I arrived there was no such vehicle and they began to try to o More

by angela.phister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Yelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Fera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland
Jun 03, 2020 -

Ken Ganley Toyota Pittsburgh responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Ken Ganley Toyota Pittsburgh Team

May 16, 2020

Mike Moore was awesome.. very clear and had answers for everything I asked. And I must have called him 25 times. Smooth transaction with financial part. More

by Davesbuck
Recommend Dealer
Yes
Employees Worked With
Mike Moore
May 18, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your great review, Dave! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ken Ganley Toyota Pittsburgh Team

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