Back

Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
3,078 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
Contact Dealership

1110 Clairton Boulevard

Pleasant Hills, PA

15236

Directions

By Type

Showing 3,078 reviews

November 23, 2020

Despite having contacted the General Manager and another employee, nobody has gotten back to me. In addition, l keep getting surveys sent to me. My issue has not been addressed, but seemingly the more impor More

by JACKHATLEY
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Yelling
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Ken Ganley Toyota Pittsburgh responded

Jack I'm so sorry this has been your experience. This is Justin Yelling the General manager, I have reviewed my previous messages emails and voicemails and had not found anything until I searched a spam folder so I'm sorry it seems to have gotten lost along the way. I would like to reach out and call to discuss how I can help if that is ok. Our commitment is to face every issue head and and deliver the best possible experience and I promise that is what we intend to do.

Dec 10, 2020 -

Ken Ganley Toyota Pittsburgh responded

Jack, I'm so sorry this has been your experience. This is Justin Yelling the General Manager, I have reviewed my previous messages emails, and voicemails and had not found anything until I searched a spam folder so I'm sorry it seems to have gotten lost along the way. I would like to reach out and call to discuss how I can help if that is ok. Our commitment is to face every issue head and deliver the best possible experience and I promise that is what we intend to do.

November 23, 2020

Service is GREAT! The personnel is the best! Lisa is wonderful and Robert Ragland is one of my favorite people! Toyota is the best place! More

by MARIEBARTOLETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review, Marie! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota. Please don't hesitate to reach out if you need anything else.

Nov 23, 2020 -

MARIEBARTOLETTI responded

I had the last three cars I bought from Ken Ganley Toyota! They are the very best place!

November 23, 2020

Ken Ganley simply is the best dealership I have dealt with. Their service department is 2nd to none! Always a great experience. Justin the GM is a great person to work with and is thoroughly honest. Bob More

by CHARLES.J.BARKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Charles, Thank you! We appreciate your business and Bob, Justin, and our team looks forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota.

November 23, 2020

I called with concerns about the alignment on my 2020 Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. Th More

by ECRAZORJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota, we look forward to having you as one of our valued customers for many more years to come!

November 23, 2020

Doug Hirsh was very easy to work with. This is the second Toyota I got at this dealership. It was good to see John Mesko again. More

by kravetsmark34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mesko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Mark, for choosing Ken Ganley Toyota, your feedback and rating mean a lot to us. We're glad Doug was able to help, and we hope to see you again!

November 23, 2020

Great dealership! Scott who was our salesman was not pushy and let us take our time. The Tundra is awesome and we will be repeat costumers for our next vehicle purchase. More

by BENJAMIN.ISAIAH
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ratana Ny
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota. We appreciate your business and hope to see you again soon!

November 23, 2020

Starting from the salesman to service, without a doubt best experience I have ever had purchasing a car and getting great service. Polite and caring employees More

by WEEGEE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert morris, John Mesko, Lisa Onderko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2020

Had a very nice experience. Michael Moore was very nice and was helpful and attempted to answer any question I had about the car I was purchasing. i would definitely come here again. More

by CARLSONCHADB
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Mesko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota.Congratulations on your new vehicle!

Nov 23, 2020 -

CARLSONCHADB responded

Thank you. I appreciate you working with me to get me in the car at a price that was comfortable for me. I have my eye on the Highlander, but just a bit out of my price range (brand new at least). Would be very interested at getting into one of those at the right price. Again, thank you

November 23, 2020

Steve is a complete professional and puts you at ease when needing service on a vehicle. Always a pleasure to work with Steve! He communicates and makes the process easy and convenient. More

by KLECKENBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 23, 2020

The dealership, particularly Shaun Muldoon and Joe Brooks, really took good care of me. They found the truck and the options I was looking for and made the purchase simple and highly satisfactory. More

by VIFFERDC
Recommend Dealer
Yes
Employees Worked With
Joe Brooks, Shaun Muldoon, John Mesko
Nov 23, 2020 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

...
292
...