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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
697 Reviews

697 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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June 15, 2024

Steve made my first visit for service exceptionally enjoyable. His professionalism & vehicle knowledge are unmatched. Provided transportation to lunch & back while my car was being serviced. Thanks More

by GERRYGUTHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

I was in for an oil change and state inspection it was quick trip, It's always so easy to an appointment at Ken Ganley Toyota. More

by AJSPGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Appointment was convenient and video of undercarriage very informative. The complimentary was did leave a lot to be desired. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Chris, we are very happy to have provided you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2024

From start to finish the service department staff were professional, friendly, and kept me informed while waiting. I observed staff that were efficiently proactive in meeting customer needs. Thank you! More

by jackiepagnanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Ken Ganley Toyota Pittsburgh responded

Jackie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 06, 2024

Great experience Josh helped me out. I got the oil checked and purchased a new vehicle. Very happy! More

by QIYAM.ANSARI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Qiiyam, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

June 05, 2024

I enjoyed the in-service video inspection so I could see what was being done to my car. More

by SNAPPERMAWBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Josh and our team and don't hesitate to let us know if we can be of further assistance.

June 05, 2024

Excellent service, everything was completed as promised, on time, and as quoted. Appreciate it...Thanks Guys!!! More

by Bobfescemyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Bob, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again.

June 05, 2024

I have been consistently impressed with the outstanding customer service provided by Lisa Onderko in the service department at Ken Ganley Toyota. Every time I bring my car in for service, Lisa goes above a More

by M.Kusti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Lisa had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

June 03, 2024

Very easy to deal with to schedule any service work needed in a timely manner. More

by DBC2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

May 30, 2024

Service advisor Jeff Petrick was the best. He took good care of my regular inspection and other problems. It is nice to work with someone polite and thoughtful. Dennis 5-30-2024 . More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick
May 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Dennis, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if there's anything additional we can do for you.

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