Ken Ganley Toyota Pittsburgh - Service Center

Scheduled an inspection appt very easily. Vehicle was worked on immediately. Steve was very personable and thorough. My son enjoyed a golf joke with him. Details about the vehicle were ex Vehicle was worked on immediately. Steve was very personable and thorough. My son enjoyed a golf joke with him. Details about the vehicle were explained well. More

I was pleasantly surprised by the thoroughness of the maintenance I had done in a timely fashion. maintenance I had done in a timely fashion. More

Josh made a positive impact on us. He was honest and went above board. He would be one of the reasons we will come back. He was honest and went above board. He would be one of the reasons we will come back. More

Service was of very bad quality! Common sense please: money paid to resolve issues, Not to create more issues! Don’t give excuses that car is old. Have driven this car to Californ Common sense please: money paid to resolve issues, Not to create more issues! Don’t give excuses that car is old. Have driven this car to California and back. Not a single issue on the way, but interestingly issues come up at Ken Ganley service. Really! Last service, for looking at rear wiper issue, ended up replacing original nameplate. Then finding hitch plug cap broken, rear bumper face not aligned, front under car cover screw holes torn, and each tire rotation scratches on alloy wheels increases! Hundreds of excuses given though! I suggest Ken Ganley to install a see through glass so that customers can see what these technicians are doing. Also, maybe update their training to include quality of service, and understand the above-mentioned common sense. Look at my previous comment two years ago. It is obvious Ken Ganley service does not take care of customer’s car, but has mastered giving excuses instead of supporting the customer who is paying hundreds/thousands of dollars. More

Lisa was great. Really appreciate her updates and her helping to fix the Wi-Fi in the waiting area. Really appreciate her updates and her helping to fix the Wi-Fi in the waiting area. More

From scheduling to pick-up, the technicians were professional, courteous, and proficient. I have bought my past 3 cars from this dealership and have never been disappointed. professional, courteous, and proficient. I have bought my past 3 cars from this dealership and have never been disappointed. More

The staff were very nice. They offered me a ride home since they were busy. Service was great. Appreciate video that was sent. They offered me a ride home since they were busy. Service was great. Appreciate video that was sent. More

It was a great service. We had a trade in for a new Sienna. Transaction went very smooth and easy, will definitely be back in we ever in need for a new vehicle. We had a trade in for a new Sienna. Transaction went very smooth and easy, will definitely be back in we ever in need for a new vehicle. More

Everyone that I have come in contact with has been extremely knowledgeable and friendly. I’ve been back to the dealership twice since my car purchase and the service is prompt and perfect! My salesm extremely knowledgeable and friendly. I’ve been back to the dealership twice since my car purchase and the service is prompt and perfect! My salesman is top notch!!!! More

They respond quickly to concerns when they are alerted. Good to deal with most times Good to deal with most times More